Miranda McGuane
Grand Rapids,MI
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Coach
06.2022 - Current
- Greet customers and help with product questions, selections, and purchases
- Provide consistent and exceptional service levels to cliental
- Identify issues and work cross-functionally to determine and implement the best solution
- Monitor and adjust inventory levels throughout shifts through benchmarking historical performance levels
- Ensure service level agreements are met by handling electronic orders with one individual touchpoint with the customer
- Handle currency in person and electronically
- Ensure inventory details are accurately and consistently communicated and tracked
- Maintain a clean sales floor and straighten and face merchandise
- Tend to merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
Store Associate
Amazon Fresh
05.2021 - 09.2021
- Maintained and monitored inventory throughout shifts on the sales floor
- Established accurate product counts throughout the entire store
- Received and quality monitored products from external vendor trucks, instrumental in the stowing process to meet business goals
- Executed standard work processes throughout the business
- Developed and executed customer orders on tight deadlines
Personal Shopper
Instacart
05.2020 - 08.2020
- Instrumental in customer fulfillment for Instacart’s business line
- Selected and procured high value items to meet customer specifications and quality standards
- Maintained accurate inventory records of orders, including items purchased and cost
- Provided customer service via electronically
- Adhered to local laws and regulations during fulfillment process
Education
Bachelor of Science - Behavioral Neuroscience And Psychology
Grand Valley State University
Allendale, MI04.2023
High School Diploma -
Plainfield North High School
Plainfield, IL05.2019
Skills
- Public Relations and Customer Service
- Strong Communication and Interpersonal Skills
- Goal-Driven
- Time Management
- Conflict Resolution
- Teamwork and Collaboration
- Strategic Selling
- POS System Operations
- Microsoft
- SPSS and Statistical Data Analysis
Timeline
Retail Sales Associate
Coach
06.2022 - Current
Store Associate
Amazon Fresh
05.2021 - 09.2021
Personal Shopper
Instacart
05.2020 - 08.2020
Bachelor of Science - Behavioral Neuroscience And Psychology
Grand Valley State University
High School Diploma -
Plainfield North High School
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