Summary
Overview
Work History
Education
Skills
Certification
Spending time with friends and family, Bowling, Hanging out with my dog.
Timeline
Generic

Miranda Menard

Little Compton,RI

Summary

Seasoned customer service worker, with about 10 years experience. Use to a fast pase environment looking to make customers and fellow employees happy, great team player. Willing to learn and take on new challenges. Looking for a new experience and better opportunity's at a place that will hopefully be where i stay for a long time to come.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Bartender

Wonderbowl
11.2020 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Recruited and trained new bartenders.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol laws and procedures for presenting a safe and happy environment.
  • Has strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Rural Carrier Associate

USPS
12.2020 - 12.2022
  • Maintained records on customers with mail forwarding and change of address requests.
  • Sorted mail according to order of address appearance.
  • Delivered mail and packages to customers on assigned route while processing check submissions, money orders, and stamp purchases.
  • Followed safety protocols and regulations while driving.
  • Signed and received mail with signature requirements upon delivery and loading.

Assistant Manager

Mobil Gas Station
06.2017 - 05.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reduce mistakes.
  • Completed regular inventory counts to verify stock levels, up to date inventory, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

Waitress

Commons Lunch
09.2013 - 03.2018
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.

Auto Parts Puller and Delivery Driver

NAPA Auto Parts - Genuine Parts
02.2016 - 05.2017
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Had positive working relationships with regular customers.
  • Matched part numbers for proper vehicles to assure all orders were correct.

Education

High School Diploma -

Tiverton High School
Tiverton, RI
05.2016

Skills

  • Cocktail Service
  • Storage Processes
  • Cash Handling and Management
  • Customer Service
  • Work Order Management
  • Some understanding of vehicles and parts

Certification

  • Tips Certification
  • Serve safe Certification

Spending time with friends and family, Bowling, Hanging out with my dog.

I love big family get together will good food and good people, I bowl on a league 2 days a week with friends, and i love bringing my dog for walks on the beach and car rides.

Timeline

Rural Carrier Associate

USPS
12.2020 - 12.2022

Bartender

Wonderbowl
11.2020 - Current

Assistant Manager

Mobil Gas Station
06.2017 - 05.2020

Auto Parts Puller and Delivery Driver

NAPA Auto Parts - Genuine Parts
02.2016 - 05.2017

Waitress

Commons Lunch
09.2013 - 03.2018

High School Diploma -

Tiverton High School

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Miranda Menard