Miranda Metz
Trinity
Summary
Detail-oriented individual with exceptional communication and task management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environment. Recognized for taking a proactive approach to identifying and addressing issues, with focus on supporting team members.
Overview
6
6
years of professional experience
Work History
Pet Pro Lead
PetSuites
Carrollwood
10.2023 - Current
- Responsible for maintaining a safe and welcoming environment for the duration of a pets' stay.
- Monitoring playtime activities while maintaining a focus on safety.
- Cleaning and sanitizing pet enclosures, laundry, dishes and communal areas.
- Closely monitoring pet health and behavior and reporting any findings to management and owners.
- Ensuring customer satisfaction with quality service.
- Completed day-to-day duties accurately and efficiently in a fast paced environment.
- Provided support and guidance to coworkers to maintain a collaborative work environment.
Pet Health and Safety
Royal Pets Market & Resort
St. Petersburg
02.2023 - 09.2023
- Responsible for ensuring that all animal guests are receiving appropriate care while in hotel or daycare.
- Providing the correct amounts of food and water, sanitizing food/water bowls, rooms, and laundry on a daily basis.
- Supervising dogs in daycare yard for potential conflicts and redirecting or removing one or more dogs from the situation as needed.
- Maintaining a sanitary and healthy environment by following set standards of cleaning and disinfecting rooms.
- Administrating medications for animals as needed.
- Worked efficiently in fast paced environment.
Nail Technician
Rejuvenate Salon and Spa
Tampa
04.2019 - 12.2022
- Providing high-quality manicures and pedicures as well as applying artificial nail enhancements.
- Greeting clients and discussing the services they require.
- Disinfecting all tools and surfaces between clients.
- Offered personalized consultations to determine client preferences and needs.
- Managed inventory of supplies, ensuring availability for services provided.
- Performed administrative duties such as scheduling appointments and taking payments from customers.
Pet Sitter/Dog Walker
Self-employed
Tampa
02.2020 - 03.2022
- Responsible for watching over pets while owners were away.
- Cleaning and maintaining animal living areas.
- Reporting any unusual behavior or health concerns to owners.
- Adhered to pet care plans, medication requirements and dietary restrictions.
- Offered animals exercise opportunities through walks and play activities.
Volunteer
Suncoast Animal League
Trinity
05.2019 - 04.2020
- Responsible for socializing felines.
- Providing attention, petting and basic grooming while they await their permanent home, in the adoption room at PetSmart.
- Included cleaning, feeding and administering medications to animals.
- As well as helping new owners fill out adoption forms.
Education
Nail Tech 1 -
Bene's Career Academy
01.2019
High School -
J.W. Mitchell High School
01.2017
Skills
- Organized
- Phone conversations
- Laundry
- Scheduling appointments
- Collected and handled sales transactions
- Resolved complaints
- Animal behavior
- Maintaining a clean work environment
- Dog and cat handling and restraint
- Administering medications to animals
- Conflict resolution
- Time management
- Team collaboration
- Inventory management
- Safety protocols
- Staff training
- Customer relations and communication
- Flexible and adaptable
- Supervision and leadership
References
- Lisa Wright, General Manager, Rejuvenate Salon and Spa, 727-804-9615
- Emilee Stratman, Pet Health and Safety, Royal Pets Market and Resort, 352-770-5016
Timeline
Pet Pro Lead
PetSuites
10.2023 - Current
Pet Health and Safety
Royal Pets Market & Resort
02.2023 - 09.2023
Pet Sitter/Dog Walker
Self-employed
02.2020 - 03.2022
Volunteer
Suncoast Animal League
05.2019 - 04.2020
Nail Technician
Rejuvenate Salon and Spa
04.2019 - 12.2022
Nail Tech 1 -
Bene's Career Academy
High School -
J.W. Mitchell High School