MIRANDA MIRELEZ
Tacoma,WA.
Summary
Communicative individual dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering experience providing service to large numbers of dinner guests at popular, fast-casual restaurants. Detailed organizer of service operations with versatility in stressful circumstances.
Overview
2026
2026
years of professional experience
Work History
Lead Server
Red Star Taco Bar
04 2018 - Current
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Cultivated warm relationships with regular customers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Conducted meetings with management to discuss operational issues and develop ways to improve services.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Delicatessen Clerk
Pear Delicatessen & Shoppe
06 2014 - 03 2018
- Promoted sales in unique groceries, wine, and beer from the Pacific Northwest.
- Balanced multiple responsibilities such as cashier duties, order preparation, and stock replenishment without compromising on service quality.
- Enhanced customer satisfaction by providing exceptional service and efficiently addressing their inquiries.
- Supported management in achieving sales targets through effective merchandising techniques and attention to detail.
Chocolate Advisor
Chocolate Box
08 2013 - 06 2014
- Boosted wine sales through effective upselling techniques and in-depth product knowledge.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Boosted repeat business by delivering memorable experiences for chocolate lovers through attentive service and engaging interactions.
Wine Sales Associate
La Buona Tavola Truffle Café
05 2011 - 08 2013
- Demonstrated strong product knowledge when assisting guests at tasting events, promoting brand awareness for featured wineries within our establishment.
- Assisted customers in selecting the perfect wine for special occasions or personal enjoyment, leading to increased loyalty and return visits.
- Collaborated with store management to organize successful in-store wine tastings, attracting new clientele and generating additional sales.
Host
Pike Place Bar & Grill
01 2010 - 05 2011
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Diploma -
Sam Houston High School
San Antonio, TX2002
Skills
- Warm personality
- Resourceful and proactive
- Time management
- Critical Thinking
- Training and Development
- Problem-solving skills
- Self-Motivated
Timeline
Lead Server
Red Star Taco Bar
04 2018 - Current
Delicatessen Clerk
Pear Delicatessen & Shoppe
06 2014 - 03 2018
Chocolate Advisor
Chocolate Box
08 2013 - 06 2014
Wine Sales Associate
La Buona Tavola Truffle Café
05 2011 - 08 2013
Host
Pike Place Bar & Grill
01 2010 - 05 2011
Diploma -
Sam Houston High School
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