Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Miranda Morales

El Paso

Summary

I am a full time student and worker, offering excellent interpersonal skills and natural ability to connect with people, eager to learn and grow in fast-paced environment. Brings solid understanding of importance of customer satisfaction and ability to handle transactions accurately and efficiently. Ready to use and develop communication and multitasking skills in Border Patrol Agent role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Waitress Trainee

Great American Steak House
09.2024 - Current
  • Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
  • Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
  • Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.

Waitress Trainee

Carnitas Queretaro
07.2023 - 08.2024
  • Responded promptly to customer inquiries or concerns, demonstrating excellent problem-solving abilities.
  • Assisted in improving overall restaurant efficiency by effectively communicating with kitchen staff and management.
  • Participated in regular training sessions to stay up-to-date on menu offerings, specials, and industry best practices.
  • Provided support in other areas of the restaurant as needed including bussing tables stocking supplies.

Sales Associate

Journeys Shoes
10.2022 - 06.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Associate of Science - Criminal Justice

El Paso Community College
El Paso, TX
05-2027

Skills

  • Handling complaints
  • Personal grooming
  • Cash handling
  • Memory retention
  • Customer service
  • Problem-solving
  • Team collaboration

Certification

  • Forensic Death Investigation Training - [March 24-28, 2025]

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Waitress Trainee

Great American Steak House
09.2024 - Current

Waitress Trainee

Carnitas Queretaro
07.2023 - 08.2024

Sales Associate

Journeys Shoes
10.2022 - 06.2023

Associate of Science - Criminal Justice

El Paso Community College

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Miranda Morales