Summary
Overview
Work History
Education
Skills
Professional Development
Languages
Timeline
Generic

Miranda Museliani

Warrington,PA

Summary

Professional Summary

Dedicated and dependable professional with a strong track record in administrative support, staff leadership, and customer service. Skilled in managing daily operations, improving processes, and maintaining compliance in fast-paced environments. Known for excellent communication, multitasking, and problem-solving abilities. Quick to learn and highly adaptable, with a proactive mindset and a passion for creating a supportive and high-quality educational experience for children and families.

Overview

3
3
years of professional experience

Work History

Hypermarket Operations Specialist

Majid Al Futtaim Hyper Markets Georgia
06.2017 - 06.2019
  • Led staff scheduling, recruitment support, and onboarding processes, ensuring appropriate staffing levels and smooth team integration aligned with operational goals
  • Managed daily financial reporting, compliance documentation, and operational procedures, maintaining accuracy and transparency in line with company standards
  • Oversaw inventory control and stockroom management, contributing to efficient resource allocation and budget adherence
  • Served as key escalation point for operational challenges, demonstrating leadership and problem-solving skills in a fast-paced environment
  • Facilitated effective communication among cross-functional teams and external stakeholders to ensure consistent service quality and timely delivery
  • Supported ongoing staff training and development initiatives to maintain high performance and compliance with company policies
  • Facilitated refunds and resolved customer issues professionally and efficiently, maintaining positive customer relations
  • Delivered exceptional customer service by promptly responding to inquiries via calls, emails, and in-person interactions, enhancing client satisfaction and loyalty

Project Coordinator / Trainer

Institute of Conflict Management
05.2016 - 09.2018
  • Created, planned, and executed training sessions and conferences, managing all aspects of project lifecycle including budgeting and logistics
  • Negotiated with local companies for resource procurement, ensuring cost-effective and timely delivery of supplies
  • Managed finances and reporting, maintaining operational transparency and accountability
  • Delivered training programs focusing on communication, conflict resolution, and leadership skills development
  • Coordinated with multiple stakeholders to ensure project success and alignment with organizational goals

Education

Ph.D. - Doctoral Program in Political Marketing: Actors And Institutions in Contemporary Societies

University of Santiago De Compostela
Santiago de Compostela, Galicia
12.2019

PhD. - Conflict Analysis and Management

Ivane Javakhishvili Tbilisi State University
Tbilisi, Georgia
07-2019

MA. - Conflict Analysis and Management

Ivane Javakhishvili Tbilisi State University
Tbilisi, Georgia
07-2017

BA. - Sociology

Ivane Javakhishvili Tbilisi State University
Tbilisi, Georgia
01.2015

Skills

  • Crisis management
  • Senior leadership support
  • Administrative support
  • Multi-task management
  • Microsoft Office Suite
  • Customer service
  • Staff education and training
  • Administrative experience
  • Critical thinking
  • Team leadership
  • Staff management
  • Project management

Professional Development

Relevant Trainings & Professional Development


  • Project Management Professional Certificate – Google (Online, 2021-2022)
    Developed comprehensive skills in project planning, budgeting, risk management, and stakeholder communication—key for effective school operations and team leadership.
  • Customer Service and Communications Training – Majid Al Futtaim Hypermarkets Georgia, 2019
    Developed effective communication strategies to enhance customer satisfaction and team collaboration.
  • Initiatives & Management Techniques of Projects – Training Institute of Georgia, Tbilisi, 2018
    Gained practical knowledge in project planning, budgeting, and execution relevant to managing school operations and staff.
  • Organizer/Trainer: Conflict Management and Negotiation Courses – Batumi & Tbilisi, 2019-2020
    Led training sessions enhancing staff conflict resolution and communication skills critical for a positive educational environment.
  • Project Writing Techniques Training – Javakhishvili University, Tbilisi, 2018
    Strengthened skills in creating clear, concise, and effective documentation and reports for staff and parent communication.
  • Exchange Program: Negotiation, Peacebuilding, International Relations – 2015–2018
    Cultivated leadership and interpersonal skills by collaborating across cultures, useful for building community and staff relationships.
  • European Students for Liberty Conference – Libertycon – Madrid, Spain, 2020
    Enhanced understanding of leadership and organizational development applicable to educational settings.
  • Youth Assembly Sessions: “Youth for Global Impact” (2020) & “Empowering Youth for Global Development” (2019) – New York City, USA
    Participated in global youth leadership forums, developing skills in teamwork, advocacy, and strategic planning.
  • Conflict Mapping – Resolution & Prevention Techniques – Cercedilla, Spain, 2019
    Acquired proactive conflict resolution skills useful in managing staff and parent interactions.
  • Learning Mobility Projects (European Study Trip, Venture Into Inclusion, Conflict vs Connection Training) – 2017-2018
    Gained experience in inclusion, diversity, and team-building initiatives relevant to managing a diverse school community.

Languages

English
Professional Working
Georgian
Native or Bilingual
Spanish
Limited Working
Russian
Limited Working

Timeline

Hypermarket Operations Specialist

Majid Al Futtaim Hyper Markets Georgia
06.2017 - 06.2019

Project Coordinator / Trainer

Institute of Conflict Management
05.2016 - 09.2018

BA. - Sociology

Ivane Javakhishvili Tbilisi State University

Ph.D. - Doctoral Program in Political Marketing: Actors And Institutions in Contemporary Societies

University of Santiago De Compostela

PhD. - Conflict Analysis and Management

Ivane Javakhishvili Tbilisi State University

MA. - Conflict Analysis and Management

Ivane Javakhishvili Tbilisi State University