Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Miranda Neal

Portland,OR

Summary

Customer service professional with proven track record in assisting clients and enhancing their experience. Known for reliability, adaptability, and collaborative approach in achieving team goals. Proficient in navigating various customer service platforms and maintaining positive attitude under pressure. Eager to bring a positive attitude and reliability to a team.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Dental Assistant

Smile for Life
08.2024 - 09.2024
  • Assisted dentists during various procedures, including fillings, crowns, extractions, and root canals
  • Prepare treatment rooms by setting up necessary instruments, equipment, and materials
  • Captured and processed X-rays using digital radiography equipment
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Documented patient dental health information, medical history, and vital signs for future reference.

Fill-in Receptionist

Wink Optometric
06.2024 - 07.2024
  • Greet patients and check them in
  • Entered details into electronic medical records.
  • Coordinated in-person and phone appointments.
  • Addressed inquiries from patients to utmost capability.
  • Filled last-minute vacancies effectively without prior preparation.
  • Handled multiple forms of patient payments with precision.

Eye Clinic Front Desk Worker

Coeur d' Alene Eye Care
01.2019 - 01.2020
  • Greet patients and visitors, ensuring a smooth check-in and check-out process
  • Answer phones professionally, addressing inquiries, scheduling appointments, and routing calls to appropriate staff members as needed
  • Assist patients with completing necessary paperwork, providing guidance and support as needed to ensure accuracy

Education

Bachelor of Science - Biology

Walla Walla University
College Place, WA
08-2024

Skills

  • Organization skills
  • Telephone skills
  • Verbal and written communication
  • Customer and client relations
  • Appointment scheduling
  • Greeting and seating clients

Certification

BLS Certification - American Heart Association.

Timeline

Dental Assistant

Smile for Life
08.2024 - 09.2024

Fill-in Receptionist

Wink Optometric
06.2024 - 07.2024

Eye Clinic Front Desk Worker

Coeur d' Alene Eye Care
01.2019 - 01.2020

Bachelor of Science - Biology

Walla Walla University

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