Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Miranda Ounaphom

Beaverton,OR

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

City Manager

JD Finish Line
06.2023 - Current
  • Supervised 6 locations to enforce high-quality standards of operation.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Built positive and productive relationships with store and field leadership.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Optimized in-store merchandising and monitored inventory availability to increase sales.

Store Manager

JD Finish Line
10.2019 - 06.2023
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Store Operations Intern

JD Finish Line
02.2023 - 04.2023
  • Supported the Regional Sales Vice Presidents and District managers through sales and KPI reporting.
  • Utilized tools such as Microsoft Access and Excel for daily reporting, expense tracking and store surveys.

Sales Supervisor

Sunglass Hut
02.2018 - 11.2019
  • Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
  • Developed strong relationships with key clients, resulting in repeat business and increased revenue.
  • Promoted exceptional customer service by engaging clients on sales floor.

Education

High School Diploma -

West Linn High School
West Linn, OR
06.2017

Skills

  • Leadership skills
  • Customer Service
  • Training and coaching
  • Attention to Detail
  • Goal Setting and Performance Metrics
  • Team Development
  • Inventory Control
  • Sales Analysis
  • Merchandise planning
  • Multi-unit management

Accomplishments

  • Earned Store of the Quarter In Q3, 2023

Timeline

City Manager

JD Finish Line
06.2023 - Current

Store Operations Intern

JD Finish Line
02.2023 - 04.2023

Store Manager

JD Finish Line
10.2019 - 06.2023

Sales Supervisor

Sunglass Hut
02.2018 - 11.2019

High School Diploma -

West Linn High School

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Miranda Ounaphom