Miranda Perez
Kirby,TX
Summary
Team-oriented member of the billing department for a long-term care pharmacy with 7 years of experience. Point of contact for the San Antonio branch billing department and always willing to help when needed by all departments. Currently a dedicated part-time student aiming to get into the computer science field.
Overview
7
7
years of professional experience
Work History
Pharmacy Billing Specialist
Pharmacy Unlimited
San Antonio, TX
02.2017 - Current
- Researches and corrects rejected claims; works directly with insurance companies when unable to resolve in-house
- Receives payments over the phone and online
- Verifies and posts payments collected
- Prepares and evaluates reports designed to identify billing errors and patient information for 6 different facilities, each holding between 20 and 100 patients
- Receives and makes calls to patients or their responsible parties to aid in understanding invoices
- Makes collection calls to patients who have outstanding invoices
- Resolves billing complaints from patients, business office managers, and nursing staff
- Diffuses tense situations with upset responsible parties and business office managers when issues arise
- Uses Office products daily (Word, Excel, and Outlook)
- Utilizes CoverMyMeds to prepare documentation, facilitating the process for nursing staff to submit prior authorizations
- Uses NetRx to locate Medicaid payments made on patients' accounts
- Assists in training newer staff in day-to-day billing processes
- Works directly with pharmacy technicians to quickly solve issues with claims.
Night Watch
The University of Texas at San Antonio
San Antonio, TX
08.2019 - 12.2019
- Monitors nightly activity within 21 different campus buildings as well as 5 recreation fields, 4 parking garages, and 6 parking lots
- Communicates directly with other officers when issues arise and for hourly check-ins
- Operates small, campus-owned vehicle to safely and quickly transport fellow students who need assistance to their desired location
- Accounts for over 20 campus-wide Code Blue emergency poles
- Assess and documents damage and/or operating status of Code Blue emergency poles
- Notifies campus maintenance of safety hazards located around the campus.
Education
Some College - Computer Science
University of Texas at San Antonio
03.2024
High school diploma -
Judson High School
05.2019
Skills
- Accounts Receivable
- Multitasking
- Analytical Skills
- Insurance verification
- Time management
- Phone etiquette
- Data entry
- Problem-solving aptitude
- Issue Research
Accomplishments
- Received the Judith G. Gardner Writing Program Scholarship and had my essay "The Abysmal Issue of Sexual Assault on the LGBT+ Community" published in The Roadrunner Review: A Journal of Student Writing.
Timeline
Night Watch
The University of Texas at San Antonio
08.2019 - 12.2019
Pharmacy Billing Specialist
Pharmacy Unlimited
02.2017 - Current
Some College - Computer Science
University of Texas at San Antonio
High school diploma -
Judson High School
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