Miranda Putman
Phil Campbell,AL
Summary
Dynamic Store Manager with extensive experience at Dollar General Market, excelling in customer service and inventory management. Proven track record in training and mentoring staff, enhancing team performance, and resolving customer issues effectively. Skilled in optimizing sales strategies and maintaining operational efficiency, fostering a positive shopping environment.
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Overview
8
8
years of professional experience
Work History
Store Manager
Dollar General Market
06.2025 - Current
- Managed daily store operations, ensuring optimal inventory management and product availability.
- Implemented merchandising strategies to maximize product visibility and drive sales performance.
- Developed work schedules to ensure adequate staffing levels during peak hours and maintain service standards.
- Resolved customer complaints swiftly, fostering a positive shopping experience and encouraging repeat business.
- Collaborated with district managers on strategic initiatives to enhance store performance and community engagement.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Assistant Manager
Dollar General Market
07.2024 - 05.2025
- Assisted in managing daily store operations to ensure optimal customer service and satisfaction.
- Trained and supported new staff members in company policies and procedures.
- Supported promotional activities by coordinating product placement and marketing materials effectively.
- Conducted regular audits of merchandise to ensure accuracy in pricing and presentation.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
Picker
Scosche Industries
11.2021 - 07.2024
- Accurately picked and assembled orders based on customer specifications and schedules.
- Maintained cleanliness and organization of work areas to ensure a safe working environment.
- Collaborated with team members to optimize workflow and reduce order processing times.
- Assisted in training new employees on warehouse procedures and safety protocols.
- Adapted quickly to changing priorities, ensuring timely completion of tasks in fast-paced environment.
Store Manager
Follett Higher Education Group
Muscle Shoals, AL
09.2020 - 06.2021
- Operated point-of-sale systems efficiently, processing transactions and handling cash accurately.
- Collaborated with team members to maintain store cleanliness and organized displays.
- Managed daily store operations, ensuring compliance with company policies and procedures.
- Trained and supervised staff to enhance customer service skills and operational efficiency.
- Analyzed sales data to identify trends, adjust inventory levels, and optimize product offerings.
- Developed staff schedules to maintain optimal coverage during peak hours while controlling labor costs.
- Resolved customer complaints promptly, fostering a positive shopping environment and enhancing customer loyalty.
Associate
Follett Higher Education Group
Phil Campbell, AL
12.2017 - 09.2020
- Delivered exceptional customer service to enhance shopping experiences and foster repeat business.
- Assisted in inventory management, ensuring accurate stock levels and product availability.
- Engaged with customers to identify needs, providing tailored product recommendations.
- Adapted quickly to new products and sales strategies, enhancing overall team performance.
Education
Associates In Applied Science -
North West Shoals Community College
12.2024
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Training and mentoring
- Store opening and closing
- Team leadership
- Friendly and positive
- Inventory management
- Cash management
Timeline
Store Manager
Dollar General Market
06.2025 - Current
Assistant Manager
Dollar General Market
07.2024 - 05.2025
Picker
Scosche Industries
11.2021 - 07.2024
Store Manager
Follett Higher Education Group
09.2020 - 06.2021
Associate
Follett Higher Education Group
12.2017 - 09.2020
Associates In Applied Science -
North West Shoals Community College