Summary
Overview
Work History
Skills
Timeline
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MIRANDA RODRIGUEZ

Hesperia,CA

Summary

Dedicated worker with excellent communication, time management and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.

Overview

13
13
years of professional experience

Work History

ULTRASOUND ASSISTANT/RECEPTIONIST

Baby Bump Studios
11.2014 - 02.2015
  • Front office: Answer phones, obtain payments, make, verify, and cancel appointments, filing
  • Back office: Sterilize equipment, prepare exam room for next patient, keep a clean work environment, insert patient data into machine, set up machine to projector.

CUSTOMER CONNECTION SPECIALIST

Lenscrafters
12.2011 - 02.2015
  • Collected co-payments and co-insurance and issued appropriate receipts during check-in, greeted patients immediately upon arrival, evaluated daily schedules accommodating patient flow and minimizing missed appointments.

Dispatch Coordinator

Store Care Specailist
Remote
02.2023 - Current
  • Managed emergency situations effectively, coordinating alternate routes or resources to minimize disruption to the delivery process.
  • Trained newly hired dispatchers on company policies and procedures, fostering a cohesive team environment focused on customer service excellence.
  • Responded to high volume of phone and email requests to provide logistics information.

ASSOCIATE

In-N-Out Burger
10.2013 - 06.2021
  • Provide customer service, prepare produce, order taking, sourced ingredients for planned menus ahead of time, used manual or electric appliances to clean, peel and trim foods.

RECEPTIONIST

Riverside Optometry
09.2015 - 11.2018
  • Scheduled patients for exams and screenings, recorded patient and insurance payments, greeted patients immediately upon arrival, evaluated daily schedules accommodating patient flow and minimizing missed appointments.

Skills

  • Logistics Management
  • Scheduling proficiency
  • Customer Service
  • Work Crew Dispatch
  • Organizational Skills

Timeline

Dispatch Coordinator

Store Care Specailist
02.2023 - Current

RECEPTIONIST

Riverside Optometry
09.2015 - 11.2018

ULTRASOUND ASSISTANT/RECEPTIONIST

Baby Bump Studios
11.2014 - 02.2015

ASSOCIATE

In-N-Out Burger
10.2013 - 06.2021

CUSTOMER CONNECTION SPECIALIST

Lenscrafters
12.2011 - 02.2015
MIRANDA RODRIGUEZ