Dedicated and adaptable employee with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant/Ortho Tech
UNMH
Albuquerque, NM
07.2015 - Current
Prepared treatment rooms for patient examinations.
Organized charts, documents and supplies to maintain team productivity.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Experience requesting images from other facilities for patients' appointments, receiving the images through Life Image, and saving them to PACS.
Looking for patients' records through Syncronys, mostly images and reports.
Calling facilities to request records pertaining to patients' visits.
Placing ad hoc orders, authorizations, and communicating with PCCs regarding approvals for authorizations.
Make and receive calls to and from patients, communicate with providers, and document through PCO messages in PowerChart.
Register patients in a timely manner verbally verify insurance and other demographic information and update anything if needed.
Education
Some College (No Degree) - Medical Assistant
Brookline College
Albuquerque, NM
06-2015
High School Diploma -
Albuquerque High School
Albuquerque, NM
05-2014
Skills
Patient registration
Clinical documentation
Data entry
Patient communication
Appointment scheduling
Medical terminology
Customer service
Time management
Teamwork and collaboration
Multitasking
Answering phones
HIPAA compliance
Electronic medical records
Accomplishments
Distinguished preceptor Award 2019
Distinguished healthcare team member Award 2021 &2023