Miranda Skinner
Indianapolis,IN
Summary
Driven administrative professional with leadership experience as an Assistant Director, bringing strong organizational, communication, and customer service skills to a receptionist role. Proven ability to manage daily operations, coordinate schedules, handle billing tasks, and maintain accurate records while providing a welcoming and professional front office environment. Skilled in Microsoft Office, email correspondence, and multitasking in fast-paced settings, with a commitment to efficiency, professionalism, and positive client experiences.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Director
Kiddie Academy
Greenwood, IN
11.2025 - Current
- Developed and implemented educational programs to enhance child development and learning outcomes.
- Led staff training sessions, fostering professional growth and adherence to best practices in early childhood education.
- Collaborated with parents and community partners to create supportive learning environments for children.
- Streamlined operational processes, improving efficiency in daily classroom activities and administrative tasks.
- Greet and welcome visitors in a professional and friendly manner
- Answer, screen, and direct incoming phone calls
- Manage the front desk area, ensuring it is organized and presentable
- Schedule appointments and maintain calendars
- Provide accurate information to clients, customers, and guests
- Maintain records, logs, and basic filing systems
- Assist with administrative tasks such as data entry, copying, and scanning
- Coordinate with staff to support daily office operations
- Handle inquiries and resolve basic issues or direct them to the appropriate person
- Monitor office supplies and place orders when necessary
- Ensure security procedures are followed by managing visitor access and badges
- Process basic billing tasks, including invoices, payments, and account updates
- Utilize Microsoft Office applications (Word, Excel, Outlook) for communication, scheduling, and documentation
- Respond to and manage incoming emails in a timely and professional manner
Assistant Director
Lakeview Childcare and Preschool
Indianapolis, IN
10.2023 - 10.2025
- In this role I have worked in administration in childcare and have helped out the director with different tasks such as PTQ readiness, family communication and staffing.
- Established parent communication strategies, strengthening community relationships and engagement.
- Developed a high-performing team through effective recruitment, training, and mentoring initiatives.
- Implemented comprehensive safety measures to create a secure working environment for both employees and clients.
Lead Teacher
Kiddie Academy, Fishers
05.2018 - 05.2023
- While being a lead teacher at Kiddie Academy, my job was to make sure that the curriculum was being followed and done in the classroom everyday. I also built relationships with children and their parents to ensure the best learning environment while they attended the center.
Education
CDA -
CDA
04-2026
High School Diploma - undefined
Anderson High School
Anderson, IN05-2017
Skills
- Staff management
- Creative direction
- Team operations
- Budgeting expertise
- Google drive
- Computer skills
- Organizational skills
- Customer service
- MS office
- Conflict resolution
Certification
- CPR and First Aid
- CDA (in progress)
Timeline
Assistant Director
Kiddie Academy
11.2025 - Current
Assistant Director
Lakeview Childcare and Preschool
10.2023 - 10.2025
Lead Teacher
Kiddie Academy, Fishers
05.2018 - 05.2023
High School Diploma - undefined
Anderson High School
CDA -
CDA