Miranda Smith
706 SE 27th Ave
Summary
Reliable and customer-focused professional with experience as a cashier, sales associate, and waitress in fast-paced environments. Skilled in handling transactions accurately, providing excellent customer service, and managing multiple tasks efficiently. Strong communicator with a positive attitude, committed to maintaining clean, organized spaces and ensuring a smooth, enjoyable experience for every customer.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Uber Eats/Postmates
Portland, OR
12.2020 - 07.2021
- Pick up food orders from restaurants and verify order accuracy
- Deliver orders to customers promptly and safely
- Use the Uber Eats app for navigation, updates, and communication
- Follow traffic laws and maintain safe driving practices
- Provide courteous customer service during drop-off
- Manage multiple deliveries and optimize routes efficiently
- Handle food carefully to prevent spills or damage
- Communicate with customers or restaurants regarding delays or issues
- Maintain a reliable vehicle and valid driver’s license/insurance
Cashier/Waitress
Mo's Chowder
Cannon Beach, OR
04.2020 - 10.2020
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash register balances through diligent cash handling.
- Assisted customers with menu selections, enhancing overall dining experience.
- Collaborated with kitchen staff to ensure timely order fulfillment and service quality.
- Provide friendly and attentive customer service in both the gift shop and dining area
- Take food and beverage orders accurately and deliver them promptly
- Operate cash registers and handle payments for restaurant and retail purchases
- Maintain knowledge of menu items and gift shop products to assist customers
- Restock merchandise, supplies, and dining essentials as needed
Keep dining tables, counters, and retail displays clean and organized - Follow food safety, sanitation, and health regulations as well as COVID safety guidelines
- Handle customer questions, concerns, and special requests professionally
- Work efficiently in a fast-paced, multitasking environment
- Collaborate with kitchen and team members to ensure smooth service
- Assist with opening and closing duties, including cleaning and cash handling
Front End Crew Member
Tsunami Sandwich Company
Seaside, OR
06.2019 - 04.2020
- Provide friendly, fast customer service at the counter and register
- Take accurate food and ice cream orders and handle payments
- Prepare and serve sandwiches, drinks, and ice cream items
- Maintain cleanliness of dining area, counters, and service stations
- Restock ingredients, toppings, and supplies as needed
- Follow food safety and hygiene standards
- Communicate clearly with kitchen staff to ensure order accuracy
- Handle busy periods while staying organized and efficient
- Assist customers with menu questions and recommendations
- Work flexible hours, including weekends and evenings
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Became familiar with products to answer questions and make suggestions.
- Assist in the training of new employees
- Run the shop alone during slow season and when needed
Sales Associate/Trainer/Back Up Manager
Ross Dress for Less
Warrenton, OR
12.2018 - 06.2019
- Deliver excellent customer service and lead by example on the sales floor
- Train and mentor new employees on store procedures and customer interactions
- Operate cash registers accurately and assist with complex transactions
- Support store management with opening/closing duties and daily operations
- Assist in supervising staff and resolving customer concerns
- Maintain merchandising standards, stock inventory, and organize displays
- Follow and enforce company policies, including loss prevention procedures
- Communicate effectively with team members and leadership
- Work flexible hours, including nights, weekends, and holidays
- Handle a fast-paced environment while multitasking and staying organized
Janitorial Worker
Comeland Maintenance
Longview, WA
08.2017 - 10.2017
- Clean and sanitize floors, restrooms, break rooms, and common areas throughout the store
- Sweep, mop, vacuum, and operate floor-cleaning machines to maintain cleanliness
- Empty trash cans and replace liners in all areas of the store
- Clean spills promptly to ensure customer and employee safety
- Restock restroom supplies such as soap, paper towels, and toilet paper
- Maintain cleanliness of entrances, exits, and parking lot areas
- Follow safety procedures when handling cleaning chemicals and equipment
- Sanitize high-touch surfaces like door handles, carts, and checkout areas
- Assist with maintaining store appearance standards set by WinCo Foods
- Report maintenance issues or safety hazards to management
- Clean windows, mirrors, and glass surfaces for a polished appearance
- Support store staff by responding to cleaning requests as needed
- Ensure compliance with health and safety regulations
- Work efficiently during store hours with minimal disruption to customers
Deli Clerk
Chuck's Produce
Vancouver, WA
02.2017 - 06.2017
- Greet customers and provide friendly, helpful service at the deli counter
- Take and prepare customer orders for sliced meats, cheeses, and prepared foods
- Operate deli equipment such as slicers, scales, and packaging machines safely
- Maintain proper food handling, sanitation, and safety standards
- Weigh, label, and price products accurately
- Stock and rotate deli items to ensure freshness
- Prepare ready-to-eat foods like sandwiches, salads, and hot case items
- Keep display cases clean, organized, and visually appealing
- Monitor inventory levels and restock supplies as needed
- Check product quality and remove expired or spoiled items
- Handle customer questions and make product recommendations
- Follow health department regulations and store policies
- Clean and sanitize work areas, utensils, and equipment regularly
- Assist with receiving and storing deliveries properly
- Work efficiently during busy periods while maintaining accuracy
Crew Member
McDonald's
Vancouver, WA
06.2016 - 12.2016
- Greet customers promptly and take orders through the drive-thru system
- Accurately input orders into the POS system and confirm details with customers
- Handle cash, credit, and mobile payments efficiently
- Assemble and package orders quickly while ensuring accuracy
- Coordinate with kitchen staff to track order progress and minimize wait times
- Maintain clear communication using a headset with team members
- Provide friendly customer service and resolve basic customer concerns
- Ensure all items (food, drinks, condiments, utensils) are included in each order
- Follow food safety and hygiene standards at all times
- Keep the drive-thru area clean, stocked, and organized
- Upsell menu items and promote specials when appropriate
- Manage multiple orders during high-volume periods with speed and accuracy
- Restock supplies such as cups, lids, napkins, and sauces
- Follow company policies and procedures for service and safety
Education
No Degree - Medical Billing And Coding
Mount Hood Community College
GreshamGED -
Fir Ridge Campus
Portland, OR06-2015
Skills
- Positive attitude
- Customer service
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Problem-solving
- Stocking and inventory
- Physical stamina
- Customer interaction
- Point-of-sale system
- Cash transaction handling
Timeline
Delivery Driver
Uber Eats/Postmates
12.2020 - 07.2021
Cashier/Waitress
Mo's Chowder
04.2020 - 10.2020
Front End Crew Member
Tsunami Sandwich Company
06.2019 - 04.2020
Sales Associate/Trainer/Back Up Manager
Ross Dress for Less
12.2018 - 06.2019
Janitorial Worker
Comeland Maintenance
08.2017 - 10.2017
Deli Clerk
Chuck's Produce
02.2017 - 06.2017
Crew Member
McDonald's
06.2016 - 12.2016
No Degree - Medical Billing And Coding
Mount Hood Community College
GED -
Fir Ridge Campus