Miranda Thompson

Provide General warehouse support as required (i.e., counting, label verification, confirm receipt/shipments, etc.) Update

Inventory Management Database as required. Administratively process Customer Shipment Requests. Provide Administrative

Shipping and Receiving Support as required. Prepare military equipment for shipping to alleviate and streamline processing for

Navy Transportation personnel. Update the V2X International Sustainment Center-Inventory Management Database (ISC-DMS)

as materials are received and shipped. Process customer requests for equipment utilizing federal contractor (ISC-DMS and DoD

Form 1149/Official Military Requisition Form) and military-based warehouse management supply systems.

• Respond to various Requests for Information and respond to data calls as required. Actively participate in Basic Daily

Correspondence and Team Meeting (e-mail and telephone). Additional responsibilities include; updating database contact

information, running reports, and editing content for distribution.

• Research and perform a variety of duties as assigned by the Supervisor General Supply Specialist of the NAVSUP Inventory

Management Branch. Perform a full range of duties which include but are not limited to requisitioning, acquisition, receipt,

storage, issue, and shipment of equipment. Reconcile records to ensure material ordered is received in the correct quantities.

Work closely with warehouse receiving personnel when material is received and answer any questions that may arise

regarding the status of equipment ordered.

• Provide Quality Assurance inspections of requested documents for foreign military equipment shipment requests prior to

handing over requests to NAVSUP personnel. Respond to various requests for information and respond to spec-based data

requests. Maintain daily correspondence and team meeting participation with geographically separated team members

(Microsoft Teams, Skype, E-Mail, Text, and Telephone). Daily responsibilities include updating database contact

information, running reports, and editing content for distribution to foreign military customers and program managers.

• Monitor the day-to-day functions and procedures of the warehouse by observing and reporting the actions of the government

personnel ensuring a smooth and steady flow of inventory. Maintain an overall physical and systems-based view on all

facets of the operation from maintaining proper inventory levels to shipping and receiving. Arrange delivery pickup service

for freight forward shipments, overseeing the shipping and receiving tasks, and organizing the storage area for the movement

of materials. Perform spot checks of stored materials, inspecting materials for damage, age, and calibration. Provide

solutions for various warehouse issues, maintain inventory reports, and analyze feedback from customers.

• Research purchase requests for material availability and forward to supervisor for approval prior to input into the ERP

System. Check status on ERP requisitioned documents. Receive the material ordered via ERP and deliver the material to

the customer. Input receipts in ERP for MILSTRIP items. Ensure customer-initiated procurement requests contain adequate

description, including drawings, specifications, sole source and urgency statement (if required for orders over the micro-

purchase threshold), correct Federal Supply Classification (FSC) and suffix, North American Industry Classification System

(NAICS) code and line of accounting to facilitate contract awarding via Standard Procurement System (SPS).

• Following standardized regulations and procedures, set or revise stock levels for authorized items obtained through Navy

ERP procurement methods. Work in Navy ERP includes purchase request initiation and receipt, input credit card orders,

MILSTRIP, contract material and services requests for ultimate approval. Determine when and how many items will be

ordered, adjust replenishment levels to keep adequate amount of stock on hand, select applicable procedures and formulas

to establish level for nonrecurring items, items no carried previously, locally procured items, etc.

• Determine when supply items may be substituted or replaced with less costly items. Coordinate with contracting and vendors

on extensive fact-finding, review of information to coordinate requirements, and recommendations to resolve conditions or

change procedures. Perform work in compliance with prescribed procedures and methods.

• Additional duties include researching, cataloging, and documenting military materials and equipment in advance of

government supply personnel entering parts into military warehouse management systems when not enough data is provided

at the point of receiving, stock selection, research, physical inventory, conducting causative research, material handling,

material examining and identifying, repack. eRetrograde Management System, eRMS, enter inventory into the database to

be returned as core charge item.

• Employ job-related knowledge of stock records, special program requirements and availability of sources of supply to order

and purchase supplies, maintain inventory of supplies, and recommend substitutions when items are not available. Maintain

records to determine inventory levels, usage trends, and supply budget estimates. Apply thorough knowledge of supply

policies, regulations and procedures in performing technical supply support work such as resolving discrepancies,

conducting extensive record searches to establish audit trails, and, responding to inquiries pertaining to applicable supply

support requirements. Research problems and locate applicable procedures in the course of daily work. Keep the supervisor

abreast of work progress and when problems arise that deviate from normal policies and procedures.

• Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
• Greeted customers and clients to create welcoming atmosphere.
• Improved customer satisfaction by efficiently addressing and resolving credit card disputes and inquiries.
• Assisted clients in understanding their credit card benefits, resulting in increased usage of available perks.
• Conducted thorough credit analysis on potential clients, ensuring responsible lending decisions were made based on established guidelines.

• Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
• Streamlined warehouse organization for improved efficiency in locating items and fulfilling orders.
• Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
• Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
• Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
• Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
• Prepared detailed reports on inventory levels and movement trends, providing valuable information for decision-making purposes.
• Coordinated with suppliers to establish optimal delivery schedules, reducing instances of overstock or stockouts.
• Implemented barcode scanning technology within the warehouse, speeding up item retrieval times during order fulfillment processes significantly.
• Completed physical inventory counts each month.
• Performed data entry and completed proper paperwork.
• Ensured timely deliveries with effective communication between warehouse staff, carriers, and customers.
• Resolved shipment issues promptly by collaborating with internal teams and external partners to find effective communication.
• Conducted regular audits of inventory levels, adjusting as needed to maintain optimal stock levels while minimizing carrying costs.
• Facilitated smooth transitions during periods of high volume by effectively reallocating resources within the team.
• Established strong working relationships across departments, fostering a cohesive and collaborative work environment.
• Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
• Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
• Oversaw warehouse crew stocking inventory and preparing loads.

• Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.
• Managed inventory control for high-volume warehouses with accurate, timely stock replenishment.
• Received new stock and input values into computer system.
• Audited and corrected discrepancies in inventory numbers.
• Managed timely and effective replacement of damaged or missing products.
• Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
• Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
• Completed daily cycle counts to maintain accuracy of records.

• Helped customers locate products and checked store system for merchandise at other sites.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Built relationships with customers and community to promote long term business growth.
• Prepared merchandise for sales floor by pricing or tagging.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Solved customer challenges by offering relevant products and services.
• Drove store revenue by offering customers accessories and related purchases to complete selections.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

• Managed staff schedules and maintained adequate coverage for all shifts.
• Implemented effective inventory control systems to reduce food spoilage and waste.
• Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
• Maximized quality assurance by completing frequent line checks.
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.
• Reconciled cash and credit card transactions to maintain accurate records.
• Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
• Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
• Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.