William Freeman
Cabot,AR
Summary
Dynamic professional with extensive experience in inventory management and customer service at Atwoods Home and Ranch. Proven ability to enhance product availability and vendor relationships while ensuring high customer satisfaction. Skilled in visual merchandising and effective communication, driving team success through collaboration and problem-solving.
Overview
17
17
years of professional experience
Work History
Head of hardware department
Atwoods Home And Ranch
Lonoke, Arkansas
05.2025 - 03.2026
- Managed daily operations of the hardware department and ensured product availability.
- Oversaw inventory management and maintained stock levels for hardware products.
- Coordinated vendor relationships to ensure the timely delivery of merchandise.
- Assisted customers with hardware needs and provided expert recommendations.
- Developed visual merchandising displays to enhance department presentation.
Order Fulfillment Associate
Home Depot
Cabot, AR
09.2023 - 11.2023
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
- Followed procedures at all times for personal and team safety.
Overnight Stocker and Receiver
Lowes Home Improvment
Jacksonville, AR
10.2020 - 05.2023
- Double-checked cargo inventories and documentation for accuracy.
- Labeled products, rotated stock, and fronted merchandise for an appealing display.
- Maintained store assets with effective loss-prevention strategies.
- Kept work areas neat, clean, and free from debris.
- Transported merchandise to the sales floor and replenished out-of-stock and low-stock items.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Volunteered to assist with projects, demonstrating a willingness to learn new tasks and increase skill levels.
- Picked and packed order items.
- Stocked shelves, racks, and cases with new or transferred merchandise.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Completed inventory accounts to keep records current and promote accurate ordering.
Crew Member
Hardees
09.2019 - 07.2020
- Drove team success by completing assigned task quickly and accurately.
- Organized and restocked food products and replenished supplies to support operations and team productivity.
- Identified unacceptable work or materials and independently corrected problems to keep operations on-target.
- Uphold high standards of productivity and quality in all areas of operations.
Crew Member
Burger King
05.2018 - 06.2019
- Maintain sanitation, health, and safety standards in work areas.
- Clean food preparation areas, cooking surfaces, and utensils.
- Take food and drink orders and receive payment from customers.
- Serve orders to customers at windows, counters, or tables.
- Wash, cut, and prepare foods designated for cooking.
- Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold.
Stocker
Target
09.2014 - 06.2015
- Answer customers' questions about merchandise and advise customers on merchandise selection.
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Receive, open, unpack and issue sales floor merchandise.
Stocker
Toys R Us
10.2013 - 12.2013
- Answer customers' questions about merchandise and advise customers on merchandise selection.
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Receive, open, unpack and issue sales floor merchandise.
Stocker
Walmart
03.2009 - 02.2010
- Answer customers' questions about merchandise and advise customers on merchandise selection.
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Receive, open, unpack and issue sales floor merchandise.
Education
High School Diploma -
SEARCY HIGH SCHOOL
Searcy, AR01-1993
Skills
- Cooking
- Windows
- Safety
- Sales
- Tables
- Inventory restocking
- Menu item familiarity
- Cooking procedures
- Problem resolution
- Customer service
- Organization
- Prepare Packages
- Complex Problem-Solving
- Pattern Recognition
- Barcode Labeling
- Customer Satisfaction
- Organize Merchandise
- Damage Identification and Reporting
- Inventory Monitoring and Management
- Box and Container Packing
- Performance Goals
- Package Shipment
- Packing and Scanning
- Work Order Following
- Critical Thinking
- Order Picking
- Shipping procedures
- Packing expertise
- Stock replenishment
- Shipping and receiving
- Time Management
- Customer Service
- Attention to Detail
- Pick lists
- Order Fulfillment
- Order Filling
- Inventory management
- Vendor coordination
- Visual merchandising
- Customer support
- Product knowledge
- Problem solving
- Team collaboration
- Effective communication
- Attention to detail
- Time management
- Safety compliance
- Quality assurance
- Product promotion
- Product knowledge expertise
- Display maintenance
- Cross-selling
- Merchandise replenishment
- Self motivation
- Teamwork
- Problem-solving abilities
- Multitasking
Additional Information
I am good at merchandising, stocking, and picking orders in a timely and accurate manner. I have 30 years of experience in a retail environment. I work well alone or in a team. I have a great work ethic and a drive to complete my goals promptly and correctly.
Timeline
Head of hardware department
Atwoods Home And Ranch
05.2025 - 03.2026
Order Fulfillment Associate
Home Depot
09.2023 - 11.2023
Overnight Stocker and Receiver
Lowes Home Improvment
10.2020 - 05.2023
Crew Member
Hardees
09.2019 - 07.2020
Crew Member
Burger King
05.2018 - 06.2019
Stocker
Target
09.2014 - 06.2015
Stocker
Toys R Us
10.2013 - 12.2013
Stocker
Walmart
03.2009 - 02.2010
High School Diploma -
SEARCY HIGH SCHOOL