Miranda Townson
Florida Department of Financial Services
Tallahassee,FL
1
Certification
5
years of professional experience
Detail-oriented Crime Intelligence Analyst with expertise in data evaluation and report writing. Proven ability to enhance investigative processes and support critical investigations, leading to impactful outcomes in fraud cases.
Work History
Crime Intelligence Analyst
1 Year 1 Month- Enhanced investigative processes through thorough criminal history and intelligence checks for sworn and non-sworn personnel.
- Facilitated the compilation and analysis of sensitive information for insurance fraud, public assistance fraud, and arson investigations, influencing specific investigative approaches.
- Conducted comprehensive research on criminal investigations and related documentation, contributing to insights on insurance fraud, public assistance fraud, and arson.
Sales Associate
3 Years 10 Months- Provided customer service, assisting shoppers with product inquiries and locating items.
- Collaborated with team members to restock inventory, improving overall store operations and flow.
- Assisted in training new associates on store policies and procedures, fostering a knowledgeable workforce.
Education
Master of Science - Criminal Justice
- Alpha Phi Sigma (Criminal Justice Honor Society) Member
- 3.8 GPA
Bachelor of Arts - Criminal Justice
- Alpha Phi Sigma (Criminal Justice Honor Society) Member
- 3.6 GPA
Bachelor of Arts - Spanish
- Alpha Phi Sigma (Criminal Justice Honor Society) Member
- 3.6 GPA
Skills
Research and analysis
Data evaluation
Communication skills
Report writing
Communication techniques
Team player
Certification
- CJIS Certification
- DAVID Certification
- FCIC/NCIC Certification
Internship
Jacksonville Sheriff’s Office — Intern
Jacksonville, FL
January 2023 – May 2023
- Gained firsthand exposure to law enforcement operations by shadowing multiple divisions within the Jacksonville Sheriff’s Office.
- Observed and learned about the roles and responsibilities of 911 dispatch, patrol, Major Case Section, Department of Corrections, and Crime Scene Unit personnel.
- Developed a broader understanding of criminal investigations, emergency response, corrections, patrol operations, and crime scene processing.
- Gained insight into the collaboration and communication required between different law enforcement divisions.
Timeline
Crime Intelligence Analyst
Florida Department of Financial Services
07.2025 - CurrentRead More
Sales Associate
Marshalls
08.2021 - 06.2025Read More
University of North Florida
Master of Science from Criminal Justice
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University of North Florida
Bachelor of Arts from Criminal Justice
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University of North Florida
Bachelor of Arts from Spanish
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