Summary
Overview
Work History
Education
Skills
Timeline
Generic

Miranda Urquiaga

Henderson,NV

Summary

Reliable, upbeat, and successful at promoting customer loyalty. Satisfaction with consultative techniques and diligent attention to individual needs. Dedicated and dependable relationship-builder with excellent organizational strengths. Skill in promoting sales to increase revenue while addressing diverse issues.

Overview

2
2
years of professional experience

Work History

Advanced Esthetician

Blis Salon & Spa
05.2022 - Current
  • Consulting with clients to select an appropriate treatment
  • Customized facial treatments to specific needs.
  • Recommend retail products for at home use.

Task Force Leader

Trilogy Spa Holdings
02.2023 - 03.2024
  • Led team in developing strategic plans to meet operational objectives.
  • Trained and supervised spa staff on best practices, sale techniques, and customer service.
  • Managed Spa inventory
  • Created and implemented task force tactical plans by matching resource capabilities with needs.
  • Submitted situation and resource status reports.

Spa Groups and Sales Assistant

The Spa At Green Valley Ranch
02.2023 - 10.2023
  • Collaborated with sales marketing teams to establish accurate representation of products marketed to customers.
  • Emailing and contacting guests to book group spa services.
  • Assisting and planning events

Spa Receptionist

The Spa At Green Valley Ranch
11.2021 - 10.2023
  • Welcome customers with friendly greetings.
  • Trained new hires on appointment scheduling, opening and closing duties, using Spasoft software.
  • Developed relationships with guests to meet clients' needs and encourage repeat service.
  • Learned details of types of treatments and procedures to answer questions from spa guests.

Education

College of Southern Nevada
Las Vegas, NV

Advanced Esthetician -

NIMA National Institute of Medical Aesthetics
Las Vegas, NV
02.2023

Esthetician -

G Skin And Beauty Institute
Henderson, NV
02.2021

Skills

  • Communication
  • Leadership
  • Problem solving
  • Time Management
  • Active listening
  • Adaptability

Timeline

Task Force Leader

Trilogy Spa Holdings
02.2023 - 03.2024

Spa Groups and Sales Assistant

The Spa At Green Valley Ranch
02.2023 - 10.2023

Advanced Esthetician

Blis Salon & Spa
05.2022 - Current

Spa Receptionist

The Spa At Green Valley Ranch
11.2021 - 10.2023

College of Southern Nevada

Advanced Esthetician -

NIMA National Institute of Medical Aesthetics

Esthetician -

G Skin And Beauty Institute

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Miranda Urquiaga