Miranda Vandusen
BRANDON,MS
Summary
Skilled Phlebotomist with a strong background in patient care and customer service. Excellent in blood collection, specimen handling, and maintaining patient confidentially, alongside compassionate care and problem solving. Proven track record of enhancing patient engagement and satisfaction through meticulous attention to details and empathetic interaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Phlebotomy Intern
Merit Health River Oaks
02.2025 - Current
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Used personal protective equipment correctly to protect coworkers and patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Organized daily work based on collection priority.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Assisted in training and onboarding new phlebotomists.
Patient Care Nursing Assistant
Little Angels Care
01.2023 - Current
- Maintained knowledge and skills necessary to meet developmental needs of patients and recognized need for continuing development.
- Maximized patient safety, employed interventions and interacted with patient to increase engagement and redirect behavior.
- Transported patients between rooms and appointments or testing locations.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Customer Service Representative
Elegant Nails and Spa
06.2020 - 05.2022
- Responded to customer requests for products, services, and company information.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Education
High School Diploma -
McLaurin High School
Florence, MS 05-2022
Skills
- Blood collection
- Patient confidentiality
- Specimen handling
- HIPPA
- Proper labeling
- Specimen collection and storage
- Emergency response training
- Venipuncture and capillary puncture
- EMR recordkeeping
- Patient-centered standards
- Compassionate care
- Performance improvement projects
- First aid and CPR
- Vital signs monitoring
- Complaint resolution
- Account updating
- Scheduling
- Problem-solving
- Data entry
Certification
- PT - Phlebotomy Technician
Timeline
Phlebotomy Intern
Merit Health River Oaks
02.2025 - Current
Patient Care Nursing Assistant
Little Angels Care
01.2023 - Current
Customer Service Representative
Elegant Nails and Spa
06.2020 - 05.2022
High School Diploma -
McLaurin High School
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