Miranda Vasquez
14 W 400 S Saint George,UT
Summary
I am a self-motivated, dedicated accomplished professional. Also enjoy a challenge work environment. I am seeking a fulltime opportunity where my motivation and skills will be utilized. I have the ability to work effectively in a group as well independently while thriving in fast-paced environments. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
9
9
years of professional experience
Work History
Night Stocker
WALMART, Walmart
St. George, UT
01.2023 - Current
- Received and unpacked deliveries of store merchandise.
- Restocked shelves with merchandise from back room storage area.
- Checked in orders for accuracy, quantity and quality.
- Maintained cleanliness of work areas throughout shift.
- Operated pallet jacks.
- Assisted customers with locating items in the store or on the sales floor.
- Verified that all incoming shipments were free from damage or defects.
- Rotated stock regularly to ensure freshness of items on display.
- Informed management of any discrepancies between actual inventory and records on hand.
- Followed instructions to properly arrange merchandise items.
Deli Clerk
Smiths Food And Drug
St. George, Utah
08.2021 - 12.2022
- Greeted customers in a friendly and professional manner.
- Maintained cleanliness of the deli area and equipment.
- Prepared all food orders according to customer specifications.
- Stocked shelves with fresh items daily.
- Rotated product on shelves to ensure freshness.
- Adhered to health and safety standards while preparing food.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
Personal Shopper
Walmart
West Jordan, Utah
01.2020 - 06.2020
- I was a online shopper for Walmart customers
- Having to organize all orders to the right name and time for pick up and delivering orders to customers cars when time of pick up.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Secured and stored items until customer pickup.
- Scanned items when pulling from shelves to update system stock information.
- Customers used our service by shopping using our app
Medical Inspector
Stryker
West Valley City, Utah
01.2019 - 12.2019
- My position was to inspect medical wires that would go through the human body to take out a blood clot caused by a stroke
- Ensured all products met industry-standard requirements before being released for sale.
- Filled out and submitted logs and paperwork on-time.
- Rejected products and materials failing to meet expectations.
Cashier/Customer Service
Lowe's
West Valley City
10.2017 - 12.2018
- Helping customers find products for in home services
- Working customer service, transferring calls to the right department
- Assisting customers checking out their orders
- Helping customers approve for credit.
Online Customer Service
Wells Fargo Bank
Salt Lake City , Utah
03.2016 - 08.2016
- Assisting customers with online banking services
- Identified needs of customers promptly and efficiently.
- Helping bank tellers set up online banking for customers
- Assisting with any online services as, transferring money to changing passwords
- Reassuring customers their finances and personal information is safe at all times
- Satisfying customer's financial needs and help them succeed financially.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Customer Service Representative
Cox
West Valley City, Utah
08.2015 - 03.2016
- Assisted in taking care of customer intending to disconnect and or downgrade their service
- Support and provide superior customer service
- Use questioning and listening skills that support effective telephone communication
- Apply the elements of building positive rapport with different types of customers over the phone
- Promote company's products and sell new services.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
High school diploma -
Hunter High School
Skills
- Banking
- Sales
- Strong communication skills
- Experience with sales
- Outstanding verbal and written communication skills providing excellent customer service to peers and customers
- Able to handle customer complaints in a polite and empathetic manner
- Committed to company's mission and able to take ownership of job
- Active listener with attention to detail
- Customer service skills - I'm very friendly and patient I try to understand each customer's individual needs and leave them with a positive experience that leaves them wanting to come back
- Telephone Etiquette
- Retail Sales Customer Service
- Conflict Resolution
- Inbound Phone Calls
- Issue Resolution
References
References available upon request.
Timeline
Night Stocker
WALMART, Walmart
01.2023 - Current
Deli Clerk
Smiths Food And Drug
08.2021 - 12.2022
Personal Shopper
Walmart
01.2020 - 06.2020
Medical Inspector
Stryker
01.2019 - 12.2019
Cashier/Customer Service
Lowe's
10.2017 - 12.2018
Online Customer Service
Wells Fargo Bank
03.2016 - 08.2016
Customer Service Representative
Cox
08.2015 - 03.2016
High school diploma -
Hunter High School