Miranda Vogtman
Sheboygan Falls,WI
Summary
Business Project and Program Manager with extensive experience leading enterprise initiatives in Learning and Development and Field Operations. Expertise in managing project scope, stakeholder communications, and delivering executive-level reports to drive organizational success.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Business Project Manager – Learning & Development
Ameriprise Financial Services, LLC
Minneapolis, MN
03.2020 - 05.2026
- Led design and launch of industry-recognized national designation for military personnel and veterans, creating a 2-year strategic roadmap.
- Directed enterprise-level learning and development initiatives alongside field operations.
- Managed project scope, timelines, risks, dependencies, and stakeholder communications effectively.
- Coordinated cross-functional teams to execute change initiatives and implement systems, ensuring alignment with project goals.
- Oversaw multi-year enterprise field initiative communications, pilot execution, risk management, and executive reporting aligned to corporate strategy.
- Managed marketing workstream for major acquisition, mitigating 25 risks and delivering 15 technology launches within nine months.
- Delivered executive-ready reports, dashboards, and status updates to inform leadership.
- Introduced standardized executive project status reporting to improve transparency and facilitate informed decision-making.
- Developed project plans and timelines to guide execution phases.
- Managed project budgets and allocated resources to align with strategic objectives.
- Coordinated the efforts of multiple teams across departments to ensure successful completion of projects.
Business Program Manager – Field Implementation
Ameriprise Financial Services, LLC
Minneapolis, MN
01.2018 - 03.2020
- Directed large-scale field implementation and program initiatives, resulting in streamlined operations.
- Provided operational leadership for compliance and technology-driven changes supporting seamless field implementation.
- Defined program scope, critical paths, and contingency plans to align strategic objectives with operational execution.
- Established governance and tracking frameworks to enhance project execution and accountability.
- Coordinated cross-functional teams for aligned project objectives and improved communication.
- Developed project plans and timelines utilizing industry-standard tools.
- Managed program schedules and resources for financial service initiatives.
- Delivered over 100 Salesforce CRM webinars to promote user adoption.
Senior Field Implementation & Growth Coordinator
Ameriprise Financial Services, LLC
Minneapolis, MN
12.2012 - 12.2017
- Coordinated programs that enhanced field operations and drove growth initiatives.
- Managed the Department of Labor (DOL) program portfolio encompassing 15+ projects and 42+ initiatives across multiple teams, identifying risks, gaps, and dependencies within complex schedules.
- Delivered new processes, tools, communications, and resources with 99%+ accuracy, supporting a large‑scale program redesign and rollout.
- Implemented virtual learning strategies that achieved 70%+ engagement across field webinars, improving satisfaction, retention, and innovation.
- Facilitated training delivery and managed documentation for effective rollout communications.
Coaching Coordinator – Practice Management & Growth
Ameriprise Financial Services, LLC
Minneapolis, MN
05.2010 - 11.2012
- Coordinated scheduling, reporting, analytics, and communications, enhancing program efficiency and stakeholder alignment.
- Reduced reporting turnaround time from days to hours by validating data and streamlining reports.
- Acted as key field liaison, resolving issues promptly and delivering high-quality support to advisors and leaders.
- Provided administrative and operational support for coaching programs, facilitating smooth execution and participant engagement.
Administrative Assistant II
Ameriprise Financial Services, LLC
Minneaoplis, MN
05.2005 - 12.2007
- Provided comprehensive executive administrative support, managing complex scheduling, travel, and correspondence.
- Prepared reports, presentations, and meeting materials, supporting informed decision-making and enhancing team productivity.
- Assisted in forecasting and managing project budgets, timelines, and vendor invoices for multiple teams.
- Facilitated training sessions for new staff, ensuring effective onboarding through resource distribution.
- Answered phone calls and emails, delivering accurate information for effective business communication.
- Handled confidential documents according to established protocols, ensuring organized management.
- Created and maintained bi-weekly department newsletters, ensuring timely communication of program changes to all team members.
- Organized team-building events and off-site meetings, fostering collaboration and strengthening team cohesion.
Education
Bachelor of Science - Business Administration
Metropolitan State University
St Paul, MN05-2005
Skills
- LEARNING & DEVELOPMENT
- PROJECT MANAGEMENT
- PROGRAM MANAGEMENT
- CHANGE MANAGEMENT
- PROCESS IMPROVEMENT
- STAKEHOLDER ENGAGEMENT
- Operational Efficiency
- EXECUTIVE REPORTING
- SALESFORCE CRM
- MICROSOFT 365
- FIELD OPERATIONS
- Program Development
Websites
Certification
- Certified ScrumMaster (CSM)
- Certified Digital Adoption Professional (Whatfix)
- Microsoft Office Specialist
Timeline
Business Project Manager – Learning & Development
Ameriprise Financial Services, LLC
03.2020 - 05.2026
Business Program Manager – Field Implementation
Ameriprise Financial Services, LLC
01.2018 - 03.2020
Senior Field Implementation & Growth Coordinator
Ameriprise Financial Services, LLC
12.2012 - 12.2017
Coaching Coordinator – Practice Management & Growth
Ameriprise Financial Services, LLC
05.2010 - 11.2012
Administrative Assistant II
Ameriprise Financial Services, LLC
05.2005 - 12.2007
Bachelor of Science - Business Administration
Metropolitan State University