Miranda Welch
Forreston,IL
Summary
Certified Hairstylist with extensive customer service background successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.
Overview
6
6
years of professional experience
Work History
Cosmetologist
Self-employed
Freeport, IL
06.2021 - Current
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
Teacher's Assistant
YMCA Child Care Center
Freeport, IL
09.2013 - 04.2018
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper and crayons.
- Worked with lead teacher to monitor class schedule and take attendance.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Assisted lead teachers with lesson plan creation and materials development .
- Reviewed lesson material with students individually or in small groups.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives.
Education
Cosmetology
Educators of Beauty College of Cosmetology
Sterling, IL10.2020
High School Diploma -
Guilford High School
Rockford, IL05.2012
Skills
- Service Promotions
- Adaptable to Changing Client Needs
- Hair Coloring/ New Techniques
- Chemical Mixing and Application
- Friendly Communication
- Active Listening
- Work Station Cleaning
- Social Media Platforms
- Salon Management
- Selling and Upselling
- Safety Training
- Client Consultations
Timeline
Cosmetologist
Self-employed
06.2021 - Current
Teacher's Assistant
YMCA Child Care Center
09.2013 - 04.2018
Cosmetology
Educators of Beauty College of Cosmetology
High School Diploma -
Guilford High School
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