Karen Conn
Linden,MI
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level part-time remote position. Ready to help team achieve company goals.
Overview
23
23
years of professional experience
Work History
Cosmetologist
Flaunt Salon
05.2016 - Current
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Answered phone calls and emails to schedule client appointments.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Processed payments, entering sales in register for prompt customer service.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Bank Teller
The State Bank
08.2000 - 09.2022
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Licensed Manicurist
Flaunt Salon
06.2004 - 05.2016
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Oversaw schedule to manage appointments of new and existing clients.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Kept tidy and organized area to comply with cleanliness standards.
Education
No Degree - Elementary Education
Oakland University
Rochester, MIHigh School Diploma -
Holly High School
Holly, MI06.1996
Skills
- Detailed Instruction
- Beauty Tool Sanitization
- Service Promotions
- Women's Haircuts
- Manicure Design
- Dye and Tint Application
- Social Skills
- Manicures and Pedicures
- Payment Processing Expertise
- POS Terminal Operation
- Administrative Procedures
Timeline
Cosmetologist
Flaunt Salon
05.2016 - Current
Licensed Manicurist
Flaunt Salon
06.2004 - 05.2016
Bank Teller
The State Bank
08.2000 - 09.2022
No Degree - Elementary Education
Oakland University
High School Diploma -
Holly High School
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