Miranda West
Albuquerque,NM
Summary
Healthcare professional with history of phlebotomy, medical lab and pediatric populations looking to utilize my skills and interest in a new setting.
Overview
2027
2027
years of professional experience
Work History
Clinical Lab Assistant
TriCore Reference Laboratory
Albuquerque, NM
02.2021 - Current
- Process patient specimens in a high volume microbiology lab while maintaining accuracy and quality standards.
- Follow infection, biosafety and PPE protocols for safe handling of infectious materials.
- Maintaining a strong attention to detail for specimen labeling, data entry, etc.
- Prioritize and manage workload efficiently.
- Have spent and done well for several years on night shift.
Clinical Laboratory Assistant
TriCore Reference Laboratory
Albuquerque, NM
04.2020 - 02.2021
- Assisted with Covid testing and prioritization between my Phlebotomy and Microbiology roles.
- Communicated among management and various sites to locate and prioritize samples based on needs.
Phlebotomist
TriCore Reference Laboratory
Albuquerque, NM
02.2019 - 04.2020
- Performed venipuncture and capillary blood collections across the lifespan, including newborns, pediatrics, adult and geriatric populations.
- Ensured accurate patient identification, and correct specimen handling.
- Provided patient centered care by explaining procedures clearly and reducing anxiety during blood draws.
- Utilized de-escalation and calming techniques to help anxious, fearful, distressed patients.
- Build rapport quickly with patients to increase comfort and cooperation.
- Worked in a very high volume, fast paced setting and maintained efficiency, accuracy and patient care.
- Monitored patients for signs of distress and responded to adverse reactions (ex. syncope, nausea/vomiting) by following protocols and ensuring patient safety.
Therapy Assistant
Skyline Therapy Services
Edgewood, NM
2011 - 2019
- Assisted Occupational, Physical and Speech Therapy sessions for a pediatric clinic.
- Supported safe handling, positioning and mobilizing of children during therapy activities.
- Was able to facilitate engagement, redirection and age appropriate communication.
- Worked safely with children with a variety of medical needs and disabilities.
Education
Bachelor of Arts - Psychology
University of New Mexico
Albuquerque, NM2029
Associate of Arts - Psychology
Central New Mexico Community College
Albuquerque, NM2025
Certificate - Phlebotomy
Central New Mexico Community College
Albuquerque, NM2019
High School Diploma -
Moriarty High School
Moriarty, NM2014
Skills
- HIPAA compliance
- Patient centered care
- De-escalation and regulation techniques
- High situational awareness and observation skills
- Strong communication and rapport building skills
- Ability to remain calm in high stress environments
- Phlebotomy
- Specimen handling
- Familiarity with healthcare and clinical environments
- Enjoy working with patients
Timeline
Clinical Lab Assistant
TriCore Reference Laboratory
02.2021 - Current
Clinical Laboratory Assistant
TriCore Reference Laboratory
04.2020 - 02.2021
Phlebotomist
TriCore Reference Laboratory
02.2019 - 04.2020
Therapy Assistant
Skyline Therapy Services
2011 - 2019
Bachelor of Arts - Psychology
University of New Mexico
Associate of Arts - Psychology
Central New Mexico Community College
Certificate - Phlebotomy
Central New Mexico Community College
High School Diploma -
Moriarty High School