MIRANDA K. ARMFIELD

• Worked with multi-line phone system to ensure efficient and accurate communication between clients, attorneys, and courts.
• Managed accounts and client records, observing confidentiality and extreme discretion.
• Worked alongside attorneys, administrators and legal assistants on complex cases and legal processes.
• Scheduled appointments, court appearances, and depositions for busy law firm.
• Handled office scheduling and made notes for deadlines, motions and other important dates.
• Developed positive working relationship with courts, clients, law enforcement members and attorneys.
• Assisted up to four attorneys at any given time.
• Contacted clients to schedule appointments and discuss progress of cases.

• Sold flower, concentrates and edibles in a fast-paced environment while maintaining high sales numbers and developing excellent rapport with guests.
• Increased sales of Lume products through upselling techniques and effective communication of their benefits and value as compared to other brands.
• Worked with management to resolve guest complaints professionally and effectively, preserving brand reputation and customer loyalty.
• Stayed current on Michigan cannabis industry trends, enabling informed recommendations to guests.
• Ensured successful closings of the store as a Fourth Key, adhering to company and industry standards for cash handling, METRC & CRA compliance, and security.

Manager: Christopher Swedorske (810) 922-4351

• Managed accounts and client records, observing confidentiality and extreme discretion.
• Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
• Scheduled appointments, court appearances and depositions for busy law firm.
• Reviewed, edited and proofread litigation drafts for proper grammar, spelling, punctuation and formatting.
• Handled office scheduling and made notes for deadlines, motions and other important dates.
• Developed positive working relationship with courts, clients, law enforcement members and attorneys.
• Assisted up to four attorneys at any given time.
• Revised and finalized letters, briefs and memos.
• Contacted clients to schedule appointments and discuss progress of cases.

• 3.4B publicly traded (NYSE: CRI) retailer of clothing and accessories
• Responsible for assisting customers with product selection, completing sales transactions, tracking and maintaining product inventory and assortment, and retail location cleanliness.
• Regularly achieved prescribed targets for developing new business such as credit applications, sales goals, and related promotional activities.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Efficiently fulfilled multiple online orders daily, ensuring product accuracy and packaging items neatly and presentably, labeling items as needed, as well as ensuring correct customer and shipment information was attached to each order.