Miranda Smith
Niagara Falls
Summary
Dedicated professional with nine years of customer service experience, and three years of childcare experience. Skilled at communicating on different levels and building strong, lasting relationships. Dependable in following orders and coordinating with my teams.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Manufacturing Technician II
ThermoFisher Scientific
Grand Island
10.2021 - Current
- Work with a team to meet company demands and deadlines.
- Use company-provided training to accurately complete jobs.
- Able to effectively recognize unsafe work conditions.
- Ensured precise weighing, measuring, and dispensing of raw materials to meet company standards.
- Improve batch accuracy and efficiency by maintaining documentation and labeling.
- Operated and calibrated dispensing and weighing equipment in a clean room to support high-volume production.
- Verify raw material lot numbers for traceability to customers.
Child Care Head Teacher
Imagination Stations
Lewiston
11.2018 - 01.2021
- Taught and supervised children.
- Made sure children were in a safe environment.
- Helped encourage socialization and activities while keeping the best interests for the children.
- Communicated with parents to provide guidance for behavior and learning.
- Developed schedules, weekly, and monthly lesson plans.
- Managed classroom in a calm and orderly fashion while keeping classroom clean and up to code.
Pharmacy Technician
Rite Aid
Niagara Falls
07.2017 - 11.2018
- Worked to fill prescriptions alongside the pharmacist.
- Helped by entering data on computer, scanning in forms and prescriptions.
- Answered phone calls from customers as well as doctors.
- Helped put away stock when delivered.
- Provided excellent customer service while being mindful of private patient information.
Crew Member
Tim Hortons
Niagara Falls
08.2016 - 07.2018
- Prepared food and drinks for customers in a fast-paced work environment.
- Used POS system to manage customer transactions.
- Excellent customer service by responding and helping customers in a high-pressured environment.
Education
High School Diploma -
LEWISTON PORTER
Youngstown, NY06-2018
Skills
- Customer service excellence
- Child care and babysitting
- Infant and toddler care
- Autism support experience
- Inventory management
- Cash handling expertise
- Manufacturing operations
- Safety compliance
- Time management
References
References available upon request.
Certification
Associates degree complete January 2027
Timeline
Manufacturing Technician II
ThermoFisher Scientific
10.2021 - Current
Child Care Head Teacher
Imagination Stations
11.2018 - 01.2021
Pharmacy Technician
Rite Aid
07.2017 - 11.2018
Crew Member
Tim Hortons
08.2016 - 07.2018
High School Diploma -
LEWISTON PORTER