Mireille Njebong Soho
Hialeah,FL
Summary
Dynamic Saleswoman and Assistant Manager with record at Baeckerei Ehmann, excelling in team leadership and customer relations. Enhanced operational efficiency and customer satisfaction through effective problem-solving and employee scheduling. Successfully implemented inventory management systems, reducing waste and optimizing stock levels, while fostering a collaborative and positive work environment.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Baeckerei Ehmann
09.2020 - 07.2025
- Supervised daily operations to ensure efficient workflow and high-quality product output.
- Trained and mentored staff on best practices in customer service and bakery operations.
- Collaborated with team to develop new product offerings based on customer feedback and trends.
- Proposed operational procedures that improved process efficiency and reduced turnaround times.
- Coordinated staff schedules to maintain optimal coverage during peak business hours.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Saleswoman
Baekerei Ehmann
09.2017 - 07.2025
- Developed strong customer relationships through attentive service and product knowledge.
- Increased sales by effectively promoting seasonal products and specials to customers.
- Managed inventory levels, ensuring optimal stock availability for high-demand items.
- Trained new sales staff on product offerings, enhancing team performance and customer experience.
- implemented merchandising strategies that improved store layout and product visibility.
- Collaborated with management to assess and respond to customer feedback for service improvement.
- Streamlined checkout processes, reducing wait times and improving overall customer satisfaction.
- Developed tailored sales strategies for diverse clients, effectively addressing their unique needs.
- Mentored junior sales staff members, sharing best practices to help them achieve success in their roles quickly.
- Maximized profits through effective negotiation tactics during the closing process.
Education
Bachelor of Science - Finance
Institut Siantou Superieur
CameroonSaleswoman - Restauration
Vocational School Kuenzelsau
Germany05-2019
Skills
- Time management
- Customer service
- Money handling
- Team leadership
- Problem-solving
- Customer relations
- Team building
- Employee scheduling
Languages
French
Native or Bilingual
German
Native or Bilingual
English
Professional Working
Spanish
Elementary
Interests
- Passionate about balancing physical health with mental and emotional wellness
- Adventure Travel
- Cooking
- Dance
Timeline
Assistant Manager
Baeckerei Ehmann
09.2020 - 07.2025
Saleswoman
Baekerei Ehmann
09.2017 - 07.2025
Bachelor of Science - Finance
Institut Siantou Superieur
Saleswoman - Restauration
Vocational School Kuenzelsau