Mirela Kos
Queens,NY
Overview
7
7
years of professional experience
Work History
Bartender/ Server
Palermo Restaurant & Bar
10.2022 - 04.2024
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Sales Executive
Top 100 Registry
07.2021 - 10.2022
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Server
Djerdan
09.2020 - 06.2021
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
Hostess
Orsay
01.2020 - 04.2020
- Greeted guests and gathered information to seat groups or place on waitlist.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Server
Fabios
01.2020 - 04.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Bartender/ Server
Le Colonial
01.2019 - 01.2020
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Encore Bistro And Bar
07.2018 - 10.2018
- Succeeded at upselling beverages like mimosas or Bloody Marys during brunch hours without coming across as pushy or salesdriven.
- Collaborated with kitchen staff to ensure accurate and timely delivery of food orders, resulting in satisfied customers.
Server
Ocean Edge Resort And Golf Club
05.2018 - 10.2018
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Served food and beverages promptly with focused attention to customer needs.
Photographer
Hollywood Photography
05.2017 - 10.2017
- Cropped, manipulated and performed color balance for final images.
- Boosted sales revenue by implementing creative photography packages and upselling additional products.
Education
Some College (No Degree) - Foreign Languages And Literatures
Mediterranean University
MontenegroHigh School Diploma -
Elektro-Ekomomska Skola
Montenegro05.2015
Skills
- Strong multitasking
- Customer Service
- Highly reliable
- Team player attitude
- Sales negotiation
- Strong Work Ethic
- Professional Appearance
Timeline
Bartender/ Server
Palermo Restaurant & Bar
10.2022 - 04.2024
Sales Executive
Top 100 Registry
07.2021 - 10.2022
Server
Djerdan
09.2020 - 06.2021
Hostess
Orsay
01.2020 - 04.2020
Server
Fabios
01.2020 - 04.2020
Bartender/ Server
Le Colonial
01.2019 - 01.2020
Server
Encore Bistro And Bar
07.2018 - 10.2018
Server
Ocean Edge Resort And Golf Club
05.2018 - 10.2018
Photographer
Hollywood Photography
05.2017 - 10.2017
Some College (No Degree) - Foreign Languages And Literatures
Mediterranean University
High School Diploma -
Elektro-Ekomomska Skola
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