Mirelis Gomez Muza
Homestead,FL
Summary
Certified RBT with experience in patient care, medical reception, and customer service. Recognized for empathy, effective communication, and the ability to build strong relationships with individuals of all ages. Skilled in clinical protocols, professional ethics, and providing compassionate support. Experienced in working with children and families in clinical and educational settings, assisting in the implementation of behavioral intervention plans under the supervision of BCBAs. Currently pursuing a Bachelor's Degree in Criminal Justice at Florida National University, with strong interest in advancing in the ABA and behavioral health field to contribute to patients' overall well-being.
Community-focused professional with background in volunteer initiatives, contributing to meaningful projects that enhance community well-being. Known for effective teamwork and adaptability in dynamic environments. Reliable and committed to fostering positive outcomes through collaborative efforts.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Volunteer
St Jude's Academy
- Assisted in organizing community events, enhancing participant engagement and collaboration.
- Supported team members in logistical planning, ensuring smooth execution of activities and operations.
- Coordinated volunteer schedules, optimizing resource allocation and time management.
- Facilitated communication between volunteers and organizers, improving information flow and clarity.
Summer Camp Staff Member
Camplingua
- Facilitated team-building exercises, fostering cooperation and communication among campers.
- Supported lead counselors in managing camper behavior and resolving conflicts effectively.
- Implemented engaging educational programs, enhancing campers' learning experiences.
- Developed creative arts and crafts projects that encouraged self-expression among campers.
- Provided first aid assistance as needed, demonstrating quick response to health concerns.
Receptionist (Part-time)
Medina Health Care
01.2023 - 01.2025
- - Welcomed and oriented patients from 2 years old and up.
- - Managed appointments, administrative tasks, and coordination with clinical staff.
- - Gained experience in empathetic care and direct interaction with families.
Sales Associate
Miami International Airport
01.2022 - 01.2025
- - Assisted international customers, handled complaints, and provided personalized support.
- - Cash handling, inventory management, and meeting sales goals.
- - Strengthened multicultural communication and problem-solving under pressure.
Education
Bachelor of Science - Criminal Justice
Florida National University
Miami, FL06-2027
High School Diploma -
Ebenezer Christian Academy
Miami, FL08-2021
Registered Behavior Technician -
Developing New Horizons
Miami, FL08-2025
Skills
- Patient care expertise
- Medical reception management
- - Basic behavioral intervention (ABA) under BCBA supervision
- Clear communication skills
- - Problem-solving and crisis management
- - Administrative organization
- Bilingual in Spanish and English
- Meticulous attention to detail
- Effective parent engagement
- Community integration
- Behavioral assessment
- Effective prompting techniques
Certification
- CPR & First Aid
- HIPAA (Medical Data Confidentiality)
- HIV/AIDS Awareness
- OSHA / Workplace Safety
- Infection Control
- Security Awareness
- Civil Rights
- Domestic Violence
- Zero Tolerance
- DCCC (Developmental Disabilities Competency Certification)
( PROVIDER NUMBER ACTIVE )
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Receptionist (Part-time)
Medina Health Care
01.2023 - 01.2025
Sales Associate
Miami International Airport
01.2022 - 01.2025
Volunteer
St Jude's Academy
Summer Camp Staff Member
Camplingua
Bachelor of Science - Criminal Justice
Florida National University
High School Diploma -
Ebenezer Christian Academy
Registered Behavior Technician -
Developing New Horizons