Mirely Ordaz
Lubbock,TX
Summary
Dynamic and compassionate customer service professional with experience at Olive Garden, excelling in problem-solving and team collaboration. Bilingual in English and Spanish, I effectively engage customers and enhance satisfaction through innovative solutions and attentive service. Proven ability to maintain accurate databases while promoting a productive work environment.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
6
6
years of professional experience
Work History
Olive Garden
Hosting Co, To-Go Specialist
Lubbock, Texas
08.2021 - Current
- Updated and maintained information
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked effectively in team environments to make the workplace more productive.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided accurate information regarding company services, procedures, and policies.
- Took special orders in person and over telephone.
Rosa’s Cafe
Counter Service
Lubbock, TX
07.2019 - 08.2021
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed day-to-day duties accurately and efficiently.
- Worked with cross-functional teams to achieve goals.
Education
High School Diploma -
Monterey High School
Lubbock, TX05-2021
Some College (No Degree) -
Lubbock Christian University
Lubbock, TXSouth Plains College
Lubbock, TXSkills
- Customer service
- Problem solving
- Team collaboration
- Compassionate
- Effective communication
- Good Telephone Etiquette
Languages
Spanish
English
Timeline
Olive Garden
Hosting Co, To-Go Specialist
08.2021 - Current
Rosa’s Cafe
Counter Service
07.2019 - 08.2021
High School Diploma -
Monterey High School
Some College (No Degree) -
Lubbock Christian University
South Plains College
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