Mirely Sanchez Flores
Chandler
Summary
Highly motivated and customer-focused professional with extensive experience in customer service, team mentorship, and fast-paced operational environments. Currently expanding skillset in phlebotomy and patient care, bringing strong communication, problem-solving, and technical abilities. Dedicated to delivering high-quality service, adapting quickly to new systems, and supporting organizational goals. I excel in both healthcare and customer-facing roles, with proven reliability, professionalism, and attention to detail.
Overview
5
5
years of professional experience
Work History
Customer Service Representative & Team Mentor
Select Blinds
08.2022 - Current
- Deliver outstanding customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Mentor new team members and provide training on product knowledge, service techniques, and company processes.
- Manage high volume of inquiries, troubleshooting concerns, and offering effective solutions.
- Support order processing, inventory coordination, and administrative tasks.
- Adapt quickly to new systems, improving team efficiency and workflow.
Team Member & Trainer
Panda Express
01.2022 - 08.2022
- Provided exceptional customer service and resolved concerns promptly.
- Trained new employees on food handling, customer interaction, and company standards.
- Supported front- and back-of-house operations, maintaining smooth workflow.
- Managed responsibilities efficiently in a fast-paced environment.
Team Member & Trainer
Raising Cane’s
07.2020 - 01.2022
- Maintained high standards of customer service by addressing inquiries professionally.
- Trained new hires on procedures, food safety, and service expectations.
- Ensured workplace cleanliness and compliance with health regulations.
- Contributed to daily sales success through teamwork and proactive problem-solving.
Education
Phlebotomy Technician Program -
Pima Medical Institute
Mesa, AZ09.2025
General Studies - undefined
Chandler High School
Chandler, AZ07.2022
Skills
- Customer Service & Operations
- Effective communication
- Multitasking in fast-paced environments
- Problem solving & troubleshooting
- Team collaboration & mentorship
- Professionalism & attention to detail
- Phlebotomy & Clinical Skills
- Venipuncture & dermal puncture
- Butterfly needle collection
- Blood cultures
- Order of draw
- Urinalysis
- PKU testing
- Infection control & sterilization
- Tube additives knowledge
- First Aid & CPR
- Vitals collection
Timeline
Customer Service Representative & Team Mentor
Select Blinds
08.2022 - Current
Team Member & Trainer
Panda Express
01.2022 - 08.2022
Team Member & Trainer
Raising Cane’s
07.2020 - 01.2022
General Studies - undefined
Chandler High School
Phlebotomy Technician Program -
Pima Medical Institute