Mireya Briano
Planned Parenthood
Santa Rosa,CA
1
Language
1
Certification
8
years of professional experience
Resourceful Certified Medical Assistant and Phlebotomist with proven expertise in organizing medical office environments and assisting with diagnostic efforts for patients. Proficient at collecting specimens, conducting basic assessments and monitoring vitals. Expert with EHR system and skilled at learning new processes to meet unique office requirements.
Work History
Medical Assistant 3
1 Year 5 Months- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Provide patient education for birth control options, STI testing, in clinic procedures
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Taught patients about medications, procedures, and care plan instructions.
Medical Assistant Site Lead and Preceptor
5 Years 4 Months- Supervised, trained and coached team of medical assistants.
- Guided patients to room, recorded vital signs, discussed patient medical history and entered information for physician or other clinical staff to review.
- Set up, cleaned and stocked examination rooms with medical supplies.
- Assisted patients with registration, new patient paperwork and check-out process.
- Scheduled patients by collecting screening information or presented nurse with clinical information to triage urgent patient needs.
- Scheduled appointments for patients via phone and in person.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Prepared patients for examinations, taking vital signs and updating medical histories.
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
- Prepared daily charts by creating and updating electronic health records system data prior to patient visits.
- Communicated with patients by phone and via written correspondence.
- Assisted patients in preparation for examinations, assessing and recording vital signs.
- Sterilized medical equipment after each procedure.
- Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Answered appointment calls to streamline office operations.
- Assisted with technical treatments and entered information within patient records and charts.
- Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
- Coordinated services with medical and office staff to improve patient satisfaction, engagement and compassionate care.
- Improved patient care and daily task efficiency resulting in smoother operations.
- Tested and repaired medical testing equipment to maintain safety and accuracy.
- Assisted back office patient processes to reduce office wait times.
- Supervised both clinical and administrative duties in medical office setting.
- Evaluated and reported current equipment inventory to appropriate sources.
- Troubleshot malfunctioning equipment and test systems to maintain testing accuracy.
- Reviewed treatment sheets for consistency, completeness and accuracy.
Temporary Medical Assistant/Patient Service Representative
2 Months- Answered patient questions and fielded complaints to resolve issues.
- Coordinated with patients and healthcare professionals to meet patient needs.
- Scheduled and confirmed patient appointments with patients and healthcare professionals.
- Documented and managed patient information in computer system.
- Ran credit card batches and balanced deposits on daily basis.
- Checked daily doctor schedules and verified insurance.
- Oversaw patient registrations by collecting information, verifying benefits and submitting paperwork.
- Balanced and reconciled cash drawer daily to maintain department's financial accuracy.
- Scheduled appointments for patients via phone and in person.
Medical Assistant Extern
1 Month- Escorted patients to examination rooms and prepared for physician exams.
- Charted all patient services in records with high accuracy.
- Assisted physicians by preparing patients for procedures, EKGs, phlebotomy, glucose testing and pulmonary function tests.
- Escorted patients to examination rooms and documented medical histories.
- Performed routine dip stick, vision and hearing tests.
- Monitored patient stability by checking vital signs and weight.
- Measured specimens and delivered to laboratory.
- Recorded patient temperature and blood pressure.
Education
- Nursing
Certificate - Phlebotomy
Certificate - Medical Assistant
High School Diploma
Skills
Specimens collection and processing
Vital signs monitoring
Patient scheduling
Professional bedside manner
Documentation procedures expert
Charting expertise
Stocking supplies
Proper sterilization techniques
Venipuncture and phlebotomy
RetinaVue
Inventory and supply management
Wound care and irrigation
Certified in Basic Life Support (BLS)
Customer Service
Sterile technique
General housekeeping ability
EKG set up and monitoring
Restocking lab supplies
Using a scale
Medical terminology
Pipetting
Vital sign monitors
Quick problem solver
Lab equipment setup
Electrocardiography (EKG)
Preparing specimens and samples
Lab equipment calibration
First aid
Conflict resolution abilities
Clinical supervision
Leadership and mentoring abilities
Recording histories
Patient interviewing skills
Appointment confirmation
Routing lab results
Scheduling appointments
Office administration
Quality control
HIPAA
Tracking specimens
Sharps disposal
Biohazard waste disposal
Proper storage procedures
Sanitation and sterilization
EMR / EHR
Certification
- CCMA - Certified Clinical Medical Assistant
- Phlebotomy Program Completion
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant 3
Planned Parenthood
10.2024 - 03.2026Read More
Medical Assistant Site Lead and Preceptor
Vera Whole Heath
06.2019 - 10.2024Read More
Temporary Medical Assistant/Patient Service Representative
St.Joseph Internal Med
03.2019 - 05.2019Read More
Medical Assistant Extern
Petaluma Health Center
04.2018 - 05.2018Read More
Roseland University Prep High School
High School Diploma
Read More
CalRegional Petaluma Adult School
Certificate from Medical Assistant
Read More
CalRegional Petaluma Adult School
Certificate from Phlebotomy
Read More
Santa Rosa Community College
from Nursing
Read More