Summary
Overview
Work History
Education
Skills
Timeline
Generic

REBECCA Neely

San Leandro,CA

Summary

Seasoned Medical Assistant with a robust background in patient care and emergency support, notably at UCSF Benioff Children's Hospital. Excelled in phlebotomy , Immunization administration and clinical documentation, enhancing patient trust and care efficiency. Adept at fostering patient relationships and teamwork, demonstrated through a proven track record of improving patient satisfaction and streamlining care processes.

Overview

23
23
years of professional experience

Work History

Medical Assistant 3

UCSF Benioff Children's Hospital
11.2015 - Current
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Prepared lab specimens for diagnostic evaluation.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Measured patient pulse oximetry.
  • Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Oriented and trained new staff on proper procedures and policies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Reducing wait times for patients
  • Proved successful working within tight deadlines and a fast-paced environment.

Medical Assistant 3

UCSF
05.2013 - 11.2015

Worked in oncology Hem-onc. As a temp I loved it so much!

  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Collected and documented patient medical information such as blood pressure and weight.
  • If vitals were off or high Would escalate to my RN. And we would room right away. Also prepared all wrist bans for each patient for their infusion.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.

Medical Assistant 3

UCSF Benioff Children's Hospital
02.2013 - 04.2013

Work Heart and lung transplant .

  • Prepared lab specimens for diagnostic evaluation.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Performed medical records management, including filing, organizing and scanning documents.

Medical Assistant

ON-LOK
01.2012 - 03.2012
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Took blood for patients annual Cbc collection

Medical Assistant

Pacific Pediatrics
06.2001 - 02.2006
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Prepared lab specimens for diagnostic evaluation.
  • Oriented and trained new staff on proper procedures and policies.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Taught patients about medications, procedures, and care plan instructions.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Assisted with circumcisions and ear piercing
  • Excellent communication skills, both verbal and written.
  • Collaborated with interdisciplinary healthcare teams to provide coordinated care.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Education

Certified Medical Assistant Degree - Patient Care

BRYMAN COLLEGE
1545 ,Market St San Francisco
06-1999

Skills

  • HIPAA Compliance
  • Patient Scheduling
  • Customer Service
  • Medical terminology knowledge
  • Also received my Emt Certification from City College
  • Vital Sign Monitoring
  • Direct Patient Care
  • Clinical Documentation
  • Phlebotomy
  • Patient-focused care
  • Reliable team player
  • Electronic Medical Records
  • CPR
  • Patient Assessments
  • Laboratory Specimen Collection
  • Professionalism and Ethics
  • Appointment Setting
  • First Aid

Timeline

Medical Assistant 3

UCSF Benioff Children's Hospital
11.2015 - Current

Medical Assistant 3

UCSF
05.2013 - 11.2015

Medical Assistant 3

UCSF Benioff Children's Hospital
02.2013 - 04.2013

Medical Assistant

ON-LOK
01.2012 - 03.2012

Medical Assistant

Pacific Pediatrics
06.2001 - 02.2006

Certified Medical Assistant Degree - Patient Care

BRYMAN COLLEGE
REBECCA Neely