Seasoned Medical Assistant with a robust background in patient care and emergency support, notably at UCSF Benioff Children's Hospital. Excelled in phlebotomy , Immunization administration and clinical documentation, enhancing patient trust and care efficiency. Adept at fostering patient relationships and teamwork, demonstrated through a proven track record of improving patient satisfaction and streamlining care processes.
Overview
23
23
years of professional experience
Work History
Medical Assistant 3
UCSF Benioff Children's Hospital
11.2015 - Current
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Sanitized, restocked, and organized exam rooms and medical equipment.
Collected and documented patient medical information such as blood pressure and weight.
Prepared lab specimens for diagnostic evaluation.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Measured patient pulse oximetry.
Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Oriented and trained new staff on proper procedures and policies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Reducing wait times for patients
Proved successful working within tight deadlines and a fast-paced environment.
Medical Assistant 3
UCSF
05.2013 - 11.2015
Worked in oncology Hem-onc. As a temp I loved it so much!
Sanitized, restocked, and organized exam rooms and medical equipment.
Collected and documented patient medical information such as blood pressure and weight.
If vitals were off or high Would escalate to my RN. And we would room right away. Also prepared all wrist bans for each patient for their infusion.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Obtained client medical history, medication information, symptoms, and allergies.
Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Medical Assistant 3
UCSF Benioff Children's Hospital
02.2013 - 04.2013
Work Heart and lung transplant .
Prepared lab specimens for diagnostic evaluation.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Performed medical records management, including filing, organizing and scanning documents.
Medical Assistant
ON-LOK
01.2012 - 03.2012
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Sanitized, restocked, and organized exam rooms and medical equipment.
Collected and documented patient medical information such as blood pressure and weight.
Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Took blood for patients annual Cbc collection
Medical Assistant
Pacific Pediatrics
06.2001 - 02.2006
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Sanitized, restocked, and organized exam rooms and medical equipment.
Prepared lab specimens for diagnostic evaluation.
Oriented and trained new staff on proper procedures and policies.
Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Taught patients about medications, procedures, and care plan instructions.
Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Assisted with circumcisions and ear piercing
Excellent communication skills, both verbal and written.
Collaborated with interdisciplinary healthcare teams to provide coordinated care.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
Certified Medical Assistant Degree - Patient Care
BRYMAN COLLEGE
1545 ,Market St San Francisco
06-1999
Skills
HIPAA Compliance
Patient Scheduling
Customer Service
Medical terminology knowledge
Also received my Emt Certification from City College