Miria Minch
Summary
Social work professional with 14 years of experience in behavioral health providing client-centered direct care and quality assurance administration. Looking to obtain a full-time position that offers professional environment utilizing interpersonal skills, teamwork, customer/client services, detail orientation and problem-solving. Skilled in working under pressure and adapting to new situations. Additionally, have work history in customer service, retail, production, and home health.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Quality Assurance Coordinator
Recovery Services Of Northwest Ohio
Defiance, OH
07.2016 - 07.2021
- Drafted reports on quality verification activity outcomes, presenting findings to decision-makers and recommending response efforts.
- Client's Rights Officer and Corporate Compliance Officer; Investigated client complaints and grievances, determining source of non-conformance incidences and recommending solutions.
- Collaborated with management to provide training on improved processes and maintenance of competency based training for conformance to agency policies and C.A.R.F. certification.
- Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs.
Behavioral Health Counselor
Recovery Services Of Northwest Ohio
Defiance, OH
07.2011 - 07.2021
- Administered dual diagnosis assessments, developed individualized treatment and discharge plans with patients, provided referrals and linkages via in person and Telehealth.
- Facilitated group and individual therapy sessions to address substance abuse and mental health diagnosis.
- Used (EHR) Greenway and Carelogic to prepare and maintain diagnostic records, progress notes and federal and state-mandated forms.
- Participated in interdisciplinary staff meetings to implement research-based changes and assess treatment plans.
Medical Records Coordinator
Recovery Services Of Northwest Ohio
Defiance, OH
10.2019 - 07.2021
- Processed medical records requests from outside providers according to facility, state and federal law.
- Kept accurate log of requests for medical information and records.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Maintained accuracy, completeness and security for medical records and health information.
- Supervised employees in processing medical records requests.
Education
Bachelor of Science - Social Work
The Defiance College
Defiance, OH05.2005
Skills
- Behavioral Health Therapy Interventions
- Charting and Clinical Documentation
- Quality Assurance and Corporate Compliance
- Compliance with CARF Certification and Policy Writing
- Medical Records Release and Management
- HIPAA
- Orientation and Onboarding
- Microsoft Office, Word, and Excel
- Electronic Health Records Systems Trainer
- Client Rights and Grievances
Certification
- Licensed Social Worker
Timeline
Medical Records Coordinator
Recovery Services Of Northwest Ohio
10.2019 - 07.2021
Quality Assurance Coordinator
Recovery Services Of Northwest Ohio
07.2016 - 07.2021
Behavioral Health Counselor
Recovery Services Of Northwest Ohio
07.2011 - 07.2021
Bachelor of Science - Social Work
The Defiance College
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