Experienced landscape designer and project manager supporting sustainable site development and native plant-based planting plans. Leads client communication and team collaboration to keep workflow aligned. Applies organized project management practices to deliver successful outcomes.
Overview
1
1
Certification
29
29
years of professional experience
Work History
Landscape Designer/Garden Educator/Owner
Wild Child Native Gardens LLC
Pittsburgh, PA
01.2022 - Current
Cultivated relationships and established a potential client list through social interactions, community events, industry trade shows, and educational settings.
Work with clients to design landscaping and assess needs, set goals and develop action plans to improve existing landscaping including implementing exterior lighting, hardscape, irrigation and plantings based on client specifications.
Identify and educate on species specific to site, upsell products and materials to benefit project goals.
Tracked projects from inception through installation and developed seasonal maintenance plans to ensure client satisfaction and project sustainability.
Created and managed marketing materials, developed a website, established social media presence, taught courses, and presented at local events to enhance outreach and engagement.
Demonstrated effective conflict resolution by addressing client concerns and facilitating amicable solutions., customer service, verbal and written communications
Managed administrative duties, including billing, hiring, training, and onboarding staff.
Home and Land Surveyor
Derbyshire Field Services
Pittsburgh, PA
06.2026 - Current
Executed case surveys to capture detailed survey data through photography, interviews, and visual inspections of residential properties, providing insurers with accurate assessments of condition and material value.
Facilitated interviews with homeowners for insurance assessment, focusing on property value and condition.
Managed various formats for interior and exterior surveys, meticulously capturing detailed information on hazards and property conditions for homeowners' insurance companies.
Delivered exceptional customer service and maintained clear verbal and written communications to enhance client relations.
Managed administrative tasks including scheduling appointments, organizing routing, and handling billing. including scheduling appts, organizing routing of appts and caseloads, billing, bookkeeping, payroll, CRM, management, fluent with Microsoft Office and Teams, Google Docs, SquareSpace, Database, Quickbooks.
Lighting Project Manager
LaFace & McGovern LLC
Canonsburg, PA
04.2025 - 06.2026
Stakeholder Relationship Building and Communication: Primary point of contact for Key stakeholders and clients, maintaining regular communication to ensure alignment and satisfaction
Team Leadership and Coordination: Leading the project team, managing team dynamics and working with varying personalities to get the project completed within the required guidelines
Defined project scope, objectives, and plans; tracked progress, monitored tasks, and adjusted workflows to ensure project alignment and success.
Quality Assurance and Documentation: Maintaining comprehensive project documentation. Provide Excellent Customer service to manage product from kick off through retrospective
Demonstrated technical proficiency in products used by electrical contractors and industry specifiers, facilitating effective communication and support.
Proficiency in Project Management software including Cahill, Monday.com, Microsoft Office and Teams, CRM, Agile.
Executive Office Manager/Administrator/Bookkeeper
Temple Emanuel
Orange, CT
01.2013 - 06.2014
Managed membership database, produced weekly email newsletter using Constant Contact, maintained Temple website with WordPress, handled bookkeeping with Quickbooks, coordinated operations and vendor relations, organized and managed calendar for daily activities of Temple community
Coordinated clergy, staff, and board schedules for Temple Emanuel programs and meetings.
Prepared Temple Emanuel communications, bulletins, notices, and congregation updates.
Acted as membership liaison, managing customer interactions and resolving conflicts to enhance member satisfaction.
Instructional Design/Project Manager
The eLearning Company
Woodbridge, CT
01.2012 - 05.2013
Developed and managed storyboarding, training strategies, vendor contracts, project plans, and budgets to ensure successful project delivery
Created and implemented project plans and agendas for project check ins weekly with Stakeholders
Interviewed and documented SMEs' input for course development to align content with learner needs
Created E-learning courses and content for adult learning settings using Articulate 360, eLearning Art, PowerPoint
Conducted quality control for developers, facilitated onboarding, and enhanced skill development to improve team effectiveness
Business Owner
Dog Walking/Training Pet Care Concierge
East Bay Area, CA
06.1997 - 12.2008
Built client list of 200+ families within the first year of business
Hired, trained, and managed team of pet care contractors, ensuring quality service delivery and operational efficiency.
Handled billing, bookkeeping with Quickbooks, payroll, CRM, and key/safety management for client homes, maintaining accurate records and client trust.
Conducted dog walking and training sessions in various locations throughout East Bay Area, enhancing pet well-being and client satisfaction.
Education
High School Diploma -
Tamalpias High School
Mill Valley, CA
06-1996
Some College (No Degree) -
University of Redlands
Redlands, CA
Some College (No Degree) - Biology Focus
Vista Community College
Berkeley, CA
Skills
Project management
Client acquisition
CRM systems
Process optimization
Team leadership
Sales strategies
Attention to detail
Stakeholder engagement
Performance management
Account management
Meeting coordination
QuickBooks accounting
Problem solving
Articulate communication
Interpersonal skills
Business administration
Social media management
Certification
Google Project Management Certification- Coursera, Multimedia Adobe Suite Certification, Bay Area Video Coalition, San Francisco CA, Bookkeeping 101 for Quickbooks for nonprofits, Milford CT, Dog Training Academy for Business Owners, Berkeley CA, Business Course for Garden Coaching, Garden Coach Society Online, Introduction to Ecosystem Restoration Certification, Soil Food Web Online, Nature's Classroom Certification, Online