Miriam Cruz
San Marcos,CA
Summary
Dynamic and bilingual professional with experience at UURISE, adept in legal intake and document preparation. Proven ability to deliver exceptional customer service and maintain confidentiality while supporting underserved communities. Skilled in conflict resolution and teamwork, contributing to impactful community workshops and outreach initiatives.
Overview
3
3
years of professional experience
Work History
Legal/Advocacy Intern
UURISE
Vista, CA
01.2025 - 05.2025
- Provided immigration legal services to underserved communities, including asylum seekers and DACA recipients.
- Assisted in client intake and document preparation under legal supervision.
- Ensured confidentiality and cultural sensitivity while engaging with vulnerable populations.
- Contributed to community workshops and legal clinics focused on social justice and equity.
Cashier / Cook
Sodexo
San Marcos, CA
01.2024 - Current
- Ensured safety and customer satisfaction while preparing and serving food in high-volume dining environment.
- Managed daily transactions with accuracy and professionalism while operating registers.
- Addressed dietary needs and resolved issues through effective communication with customers.
Membership Clerk
Boys & Girls Club
San Marcos, CA
07.2023 - 01.2024
- Processed memberships and maintained comprehensive records of account activity.
- Responded to member inquiries, ensuring timely resolution and satisfaction.
- Supported marketing initiatives and outreach efforts to enhance member engagement.
Concessions / Usher
Regal Cinema
San Marcos, CA
10.2022 - 06.2023
- Operated concession stand, prepared food, and handled sales transactions.
- Greeted guests, answered questions, and maintained cleanliness of theater.
Education
B.A. - Criminology and Justice Studies
California State University, San Marcos
San Marcos12.2025
Skills
- Bilingual: Fluent in Spanish and English
- Customer Service & Communication
- Legal Intake & Document Prep
- Microsoft Office (Word, Excel, Outlook)
- Conflict Resolution & Teamwork
- Cultural Sensitivity & Confidentiality
Timeline
Legal/Advocacy Intern
UURISE
01.2025 - 05.2025
Cashier / Cook
Sodexo
01.2024 - Current
Membership Clerk
Boys & Girls Club
07.2023 - 01.2024
Concessions / Usher
Regal Cinema
10.2022 - 06.2023
B.A. - Criminology and Justice Studies
California State University, San Marcos
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