Summary
Overview
Work History
Education
Skills
Timeline
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Miriam Cuellar

Pensacola,Florida

Summary

Dynamic Marketing and Membership Coordinator at the Hispanic Chamber of Commerce of West Palm Beach, adept at enhancing member engagement through strategic marketing initiatives and data analysis. Proven expertise in membership management and customer relationship management, driving significant growth in membership sign-ups while fostering strong relationships with members.

Overview

11
11
years of professional experience

Work History

Team Lead/Artist

M.A.C. Cosmetics at Nordstrom
Wellington, Colorado
11.2014 - 08.2025
  • Monitored team performance against targets, taking corrective action where necessary.
  • Led a team in achieving quarterly recycling targets, exceeding goals.
  • Ensured compliance with company policies and procedures throughout the team.
  • Coordinated team resources to achieve project goals.
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Motivated staff through positive reinforcement techniques.
  • Collaborated with other departments to develop effective solutions that meet customer needs.
  • Delegated daily tasks to team members to optimize group productivity.

Marketing and Membership Coordinator

Hispanic Chamber of Commerce
West Palm Beach, FL
03.2015 - 03.2016
  • Managed the maintenance of member records, including contact information updates.
  • Provided support to new members in setting up accounts and understanding program features.
  • Collaborated with marketing team to develop strategies for increasing membership sign-ups.
  • Assisted in the preparation of annual budget projections related to membership operations.
  • Analyzed trends in member engagement data to identify areas of improvement.
  • Assisted in developing content for website pages related to member services offerings.
  • Promoted special offers available exclusively to existing members via email and social media channels.
  • Responded promptly to emails or phone calls from current or potential members.
  • Created detailed reports of membership activity for senior management review.
  • Assisted with the development of promotional materials for membership campaigns.
  • Streamlined member record maintenance to enhance data accuracy.

- Supported new members in account setup and program feature understanding.

- Collaborated with the marketing team to successfully increase membership sign-ups.

- Analyzed member engagement data to identify and implement improvements.

- Contributed to creating compelling promotional materials that boosted member engagement.

Education

Bachelor of Arts - International Business With A Focus in Marketing

Florida International University
Miami, FL
05-2014

Skills

  • Membership management
  • Database administration
  • Marketing strategy
  • Member engagement analysis
  • Customer relationship management

Timeline

Marketing and Membership Coordinator

Hispanic Chamber of Commerce
03.2015 - 03.2016

Team Lead/Artist

M.A.C. Cosmetics at Nordstrom
11.2014 - 08.2025

Bachelor of Arts - International Business With A Focus in Marketing

Florida International University