Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Miriam Flores

Denver,CO

Summary

Responsible, communicative, and dedicated to accurately and efficiently processing enrollment applications. Specialties include data entry, customer service, and promoting company initiatives. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Enrollment Specialists

Clinica Campesina Family Health Services
Thornton, USA
08.2022 - Current
  • Gather all required documents to determine a patient's eligibility to payment programs
  • Knowledge of programs Medicaid, Medicare and CHP+ and Third party insurance
  • Verify insurance
  • Enter payer and demographic information to patients chart
  • Scan all supporting documents
  • Follow up on applications
  • Assist with application on PEAK and Connect for Health Colorado
  • Work different reports with excel and word
  • Provide great customer service
  • Use of programs and have knowledge in NextGen, FileBound, WayStar and Colorado Access
  • Follow up on applications with Liaison regarding updates or questions
  • Provide support to the billing department, by sending them updated information on the patient's payer

Cashier

Sam's Club
Denver, USA
09.2021 - 11.2022
  • Performed all checkout procedures quickly and accurately
  • Provides member service by acknowledging the member and identifying member needs providing guidance and support to members regarding self-checkout technology
  • Assisting members with purchasing decisions locating merchandise resolving member issues and concerns and promoting the company's products and services
  • Operated a checkout lane and associated retail equipment cash handling
  • Assisted customers with any questions or concerns about products and services

Education

High School Diploma -

Bruce Randolph High School
Denver, CO
05-2021

Skills

  • Customer service
  • Sales Associate
  • Payment Collection
  • Verbal communication skills
  • Communication Skills
  • Teamwork
  • Computer Skills
  • Flexibility
  • Telephone and email skills
  • Mathematics skills
  • Customer follow-up
  • Insurance Eligibility
  • Verbal and Written Communication

Languages

English
Full Professional
Spanish
Full Professional

References

References available upon request.

Timeline

Enrollment Specialists

Clinica Campesina Family Health Services
08.2022 - Current

Cashier

Sam's Club
09.2021 - 11.2022

High School Diploma -

Bruce Randolph High School

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Miriam Flores