Miriam Harrington
Binghamton
Summary
Hardworking and passionate with strong organizational skills eager to secure a manger position. Has been working for many years with diverse populations. Coordinated with others to successfully promote environments of dependability and professionalism, dedication, and trust.
Overview
5
5
years of professional experience
Work History
Guest Advocate
Target
12.2020 - Current
- Resolved issues based on thorough investigations of concerns
- Resolved customers' service or billing complaints by exchanging merchandise, refunding money, or adjusting bills
- Referred unresolved customer grievances to designated departments for further investigation
- Complied with corporate regulations, policies, and procedures to maximize safety, security, and overall trust in organization and employees
Student Intern
Education Opportunity Program
08.2021 - 05.2022
- Greeted and engaged with students entering office
- Engaged in student outreach to assist them through program application process
- Organized and led multiple student events
- Answered phone calls, referred students to appropriate staff members to resolve issues
Crew Member
Mcdonald's
06.2019 - 08.2020
- Worked closely with managers and fellow crew members to prepare orders
- Addressed customers with friendly greetings and conversations
- Cross-trained in multiple positions to assist during busy periods
- Maintained levels of cleanliness in keeping with health and safety standards
Head Teacher
Armstrong School of Dance
08.2019 - 06.2020
- Communicated with parents on student progress, potential challenges
- Evaluated student work to monitor progress and identify learning gaps
- Reduced behavioral incidents by modeling behaviors and employing positive reinforcement strategies
Education
Bachelor of Arts - Social Work
SUNY At Binghamton
Binghamton, NY05.2027
Associate degree - Human Services AS
Onondaga Community College
Syracuse, NY05.2022
Skills
- PEOPLE ORIENTED
- CULTURAL COMPETENCY
- TIME MANAGEMENT
- TASK PRIORITIZATION
- PROMPT, CONCISE COMMUNICATION
- ORGANIZED
- SOCIAL PERCEPTIVENESS
Timeline
Student Intern
Education Opportunity Program
08.2021 - 05.2022
Guest Advocate
Target
12.2020 - Current
Head Teacher
Armstrong School of Dance
08.2019 - 06.2020
Crew Member
Mcdonald's
06.2019 - 08.2020
Bachelor of Arts - Social Work
SUNY At Binghamton
Associate degree - Human Services AS
Onondaga Community College