Summary
Work History
Overview
Education
Skills
Timeline
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Miriam Hernandez

Case manager
Santa Ana,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.

Work History

Case Manager

The Figueroa Law Firm
Santa Ana, CA
04.2024 - Current
  • Coordinated clients intake and assessment process for case evaluation.
  • Developed personalized case plans based on client needs and legal requirements.
  • Communicated regularly with clients to provide update and gather information.
  • Assisted attorney in prepping documents for court hearings and trials.
  • Maintained accurate case files and updated records in a management system.
  • Assisted clients intake accessing community resources and support services.

Schedule Coordinator

Guru Dentistry
Irvine
02.2023 - 05.2024
  • Utilized scheduling with Dentrix & Open dental software.
  • schedule and adjust patients appointments to maximize the patients care.
  • Managed communications among internal staff members regarding upcoming activities.
  • Handled issues that occurred during production phases, quickly remedying equipment malfunctions and staff problems.

Scheduling Coordinator

Baker Pediatric Dental Care
07.2020 - 09.2021
  • Developed strong working relationships with management and executive team through effective scheduling and communication skills.
  • Gathered new/existing patients information to schedule appointments.
  • Communicate with patients regarding scheduling options.
  • Maintain patients record and coordinate patient flow.

Dental Assistant

Samira Sein, DDS
03.2020 - 06.2020
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.

Cashier

Pronto Pizza & Catering
06.2017 - 06.2018
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Building Porter

Avalonbay Communities
Irvine, CA
12.2021 - Feb
  • Completed sweeping, mopping and window-cleaning.
  • Cleaned and organized building areas as required.
  • Sanitized high-traffic areas and equipment with approved cleaning supplies.
  • Adhered to company safety regulations and OSHA requirements.

Overview

9
9
years of professional experience

Education

Dental Assistant Certificate - Dental Assisting

American Career College
03.2020

High School Diploma -

Santa Ana High School
06.2017

Skills

  • Teamwork
  • Multitask
  • Bilingual Spanish/English
  • Communication
  • Flexibility
  • Patient Care coordinator
  • Payment Collections
  • Organized and efficient
  • Phone etiquette
  • Data entry

Timeline

Case Manager

The Figueroa Law Firm
04.2024 - Current

Schedule Coordinator

Guru Dentistry
02.2023 - 05.2024

Building Porter

Avalonbay Communities
12.2021 - Feb

Scheduling Coordinator

Baker Pediatric Dental Care
07.2020 - 09.2021

Dental Assistant

Samira Sein, DDS
03.2020 - 06.2020

Cashier

Pronto Pizza & Catering
06.2017 - 06.2018

Dental Assistant Certificate - Dental Assisting

American Career College

High School Diploma -

Santa Ana High School

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