Miriam Hernandez
Baldwin Park,CA
Summary
Efficient Medical Assistant with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Medical Assistant
Los Angeles Center For Ear, Nose, Throat And Allergy
Los Angeles, CA
10.2024 - Current
- Managed appointment scheduling and follow-ups, ensuring optimal patient flow and satisfaction.
- Administered medications and performed routine lab tests, adhering to safety and quality protocols.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Educated patients on treatment plans and procedures, enhancing understanding and compliance.
- Collaborated with healthcare providers to coordinate patient care and improve outcomes.
- Trained new staff on clinical procedures and office policies, fostering a supportive work environment.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Property Manager
Public Storage
Long Beach, CA
02.2018 - 09.2024
- Six years of office work experience
- Answered an average of 20 calls per day by addressing customer inquiries. Providing exceptional customer service.
- I assess customer storage needs and make suggestions, including selling packing and moving supplies
- Daily storage unit inspections to confirm inventory and availability
- Auditing cash drawers and making daily bank deposits
- I help keep our customers current with payments and make reminder and collection calls when required
- Work independently maintaining cleanliness and brand standards of the property grounds inside and outside.
- Provide general maintenance such as mopping, sweeping, changing light bulbs, minor plumbing repairs, light painting, and landscaping
- Conduct daily storage unit inspections; confirm inventory availability and ensure spaces are ready to rent
- Clean vacated units
- Dispose of debris and abandoned goods as directed
- Clean/maintain restrooms and perform other janitorial tasks
- Move merchandise, office furniture, equipment and other materials as needed.
- Adhere to my shift schedule which includes availability for calls, meetings, and training
- Act with personal integrity and comply with safety policies and procedures
- Perform other duties as assigned
Team Leader
Target
Pico Rivera, CA
08.2017 - 01.2018
- Duties: Delivered excellent Customer Service
- Handle large amounts of money transactions including debit, credit, and check transactions.
- Organize aisles, fix go backs, lead the recovery team
Cashier
Dollar Tree
Westminster, CA
10.2011 - 03.2014
- Duties: Delivered excellent Customer Service, Handle large amounts of money transactions including debit, credit, and check transactions. Organize aisles, fix go backs, clean registers and pick up trash from registers.
Cashier
Whataburger
07.2010 - 03.2011
- Duties: Delivered excellent Customer Service, cleaned dining area, cash register, expedite food.
Education
MA - Medical Assistant
UEI COLLEGE
Anaheim, CANo Degree - Nursing
Rio Hondo College
Whittier, CA06.2028
Skills
- Bilingual/ Spanish (30 years)
- Injections
- Vital Signs
- Venipuncture
- EKG
- Basic Laboratory Procedures
- Positioning and Draping Patients (Including Urinalysis & Urine Pregnancy Testing) Front Office/ Management Skills
- Reception
- Customer Relations
- Typing
- Multi-line phones
- Filing
- Scheduling
- Faxing
- Copying
- General Administrative Skills
- Mailing
- HIPAA compliance
- Patient scheduling
- Customer service
- Vital signs monitoring
- EMR / EHR
- Direct patient care
- Patient assessments
Certification
Certified Medical Assistant
Languages
English
Native or Bilingual
Timeline
Medical Assistant
Los Angeles Center For Ear, Nose, Throat And Allergy
10.2024 - Current
Property Manager
Public Storage
02.2018 - 09.2024
Team Leader
Target
08.2017 - 01.2018
Cashier
Dollar Tree
10.2011 - 03.2014
Cashier
Whataburger
07.2010 - 03.2011
MA - Medical Assistant
UEI COLLEGE
No Degree - Nursing
Rio Hondo College