Hardworking, reliable, and with strong ability in learning new things. Fast pace, and with excellent communication skills. Offering my high welcoming personality, patient care, and customer services. Extremely organized, productive, and a team player.
Overview
20
20
years of professional experience
Work History
EVS (Environment Services) Tech
St.Joseph Hospital
Phoenix, AZ
11.2020 - 01.2026
Maintained hygienic environment for patients and staff, ensuring compliance with health standards.
Followed OSHA guidelines to promote workplace safety and health.
Adhere to all policies and Procedures
Adhere to contact PT room policies
Assist daily room schedules
Facilitated customer support, addressing inquiries and resolving issues to improve satisfaction.
Environmental Services Lead
Abrazo Arrowhead Hospital
Glendale, AZ
10.2019 - 11.2020
Assists the EVS Shift Supervisor with supervising and planning the work activities of custodial personnel on an assigned shift
Performs the duties of the EVS Supervisor in their absence
Inspected work for adherence to cleanliness standards to ensure a safe and hygienic environment
Implemented OSHA guidelines to ensure workplace safety and compliance.
Ensured compliance with all policies and procedures to maintain organizational standards.
Assisted in evaluating employee performance reviews to promote accountability and development
Issue supplies and equipment to custodial workers
Collected and transported trash from designated areas to disposal facilities.
Performed additional responsibilities directed by management
Environmental Services Supervisor
Arizona Heart Hospital
Phoenix, AZ
01.2017 - 10.2019
Assisting daily room schedules
Customer Services
Scheduling monthly meetings for updated procedures and routines
Adhere to all Policy and Procedures
Maintain a hygienic environment for the Patient and Staff
Overseas housekeeping Staff Manager EVS budget plan and prepare employee work schedules
Coordinates activities with other department to ensure that services are provided in an efficient and timely manner
Inspect work performed to ensure that it meets specification and establishes standards
Performs or assists with cleaning duties as necessary
Meet with staff to resolve performance/ or assist with personal situations needing assistance
Investigate complaints about service and equipment, and take corrective action.
Maintain required records of work hours, budgets, and payroll
Adhere to OSHA guidelines
Conduct interviews for new hire candidates
Environmental Services
Banner Boswell Hospital
Sun City, AZ
06.2012 - 08.2016
Providing customer service in business and private homes
Follow OSHA guidelines
Adhere to company Policies and Procedure for Biohazard
Monthly staff meetings
Process and maintain weekly reports
Environmental Services Supervisor
Kindred Hospital
Scottsdale, AZ
05.2006 - 06.2012
Follow principles and process for providing Customer Service
Sound ability to follow routing verbal and written instructions
Highly effective communications (written and verbal) skills
Ability to complete routine paperwork
Maintain departmental records using computerized system to retrieve, and updating files
Adhere to all Policy and Procedures including procedures for Biohazard