Miranda Harvison
Daisytown,PA
Summary
Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests.
Conscientious professional in residential and commercial cleaning, known for being highly productive and efficient in task completion. Possess specialized skills in sanitation practices, time management, and organization. Excel in communication, adaptability, and problem-solving to ensure top-notch service delivery.
Reliable housekeeping professional with significant experience in residential and commercial cleaning. Skilled in maintaining cleanliness and organization, adhering to hygiene standards, and using environmentally friendly cleaning methods efficiently. Known for enhancing customer satisfaction through consistent delivery of high-quality service. Demonstrated ability to work independently or as part of a team to meet tight deadlines and maintain high levels of cleanliness.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
12
12
years of professional experience
Work History
Housekeeper/EVS
Presbyterian seniorcare network
Washington, Pa
05.2025 - Current
- Cleaned resident rooms and common areas to maintain a safe environment.
- Disposed of waste and maintained proper sanitation in all facilities.
- Assisted with laundry services, ensuring cleanliness and organization of linens.
- Followed safety protocols to ensure a secure working environment.
- Organized cleaning supplies and equipment for efficient use during shifts.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Emptied trash receptacles throughout the property.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Interacted pleasantly with clients and guests when performing daily duties.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Maintained and organized cleaning supplies stock.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Disinfected telephones, light switches and other frequently touched objects.
- Responded to requests from guests regarding housekeeping needs.
- Reported any maintenance issues or damage to supervisors immediately.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Ensured that all health standards were met during cleaning operations.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
Elderly Caregiver
Visiting Angles
Washington, Upa
07.2024 - 09.2025
- Assisted clients with daily living activities and personal hygiene needs.
- Monitored medication schedules and ensured timely administration of prescribed treatments.
- Provided companionship and emotional support to enhance client well-being.
- Maintained a clean and safe living environment for clients at all times.
- Communicated effectively with family members about client health and needs.
- Documented daily care activities and reported any changes in client condition.
- Helped clients engage in social activities to promote mental stimulation and joy.
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Developed strong relationships with clients based on trust and respect.
- Provided companionship and emotional support to elderly clients.
- Responded quickly in emergency situations in a calm manner.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Respected the privacy, dignity and confidentiality of each client served.
- Redirected clients with memory issues, providing safety guidance protection.
- Ensured safety of clients in their home environment by using appropriate equipment and techniques.
- Reported concerns to nurse supervisor to promote optimal care.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium, and high protein diets.
- Engaged with patients and families to provide emotional support and daily living instruction.
- Maintained accurate records of services provided for each client.
- Provided emotional support during end-of-life transitions.
- Recognized emergencies and notified paramedics and family members.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Adhered to all applicable laws, regulations, policies, procedures and standards related to eldercare services.
- Assisted clients with maintaining good personal hygiene.
Supervisor/Restaurant Team Member
Sheetz inc
Canonsburg, Pennsylvania
02.2016 - 06.2024
- Supervised daily operations and ensured adherence to company policies.
- Trained new employees on safety protocols and operational procedures.
- Coordinated team schedules to optimize workflow and resource allocation.
- Implemented training programs to enhance team skills and productivity.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Resolved customer complaints through effective communication techniques.
- Maintained cleanliness and organization of assigned areas throughout the facility.
- Operated cleaning equipment such as vacuums and floor scrubbers effectively.
- Followed safety protocols to ensure a safe work environment for all staff.
- Assisted in restocking cleaning supplies and materials as needed.
- Collaborated with team members to complete daily cleaning tasks efficiently.
- Reported maintenance issues to management for timely resolution and repair.
- Trained new staff on cleaning procedures and equipment use when required.
- Maintained cleanliness of kitchen and dining areas to ensure a safe environment.
- Prepared and served meals in compliance with health and safety standards.
- Handled customer inquiries and resolved issues with professionalism and care.
- Performed variety of duties related to food service.
- Cleaned kitchen areas, equipment and utensils.
- Maintained order and cleanliness of work areas to conform with health codes.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Set up, restocked and cleaned dining areas.
- Greeted customers upon arrival in the dining area.
- Maintained professional demeanor during interactions with customers and co-workers.
- Acquired new skills to support team and further accommodate customer needs.
- Prepared beverages such as coffee, tea, soda.
- Organized take-out orders for customers who requested them.
- Assisted with unloading deliveries from suppliers into storage areas.
- Maintained accurate records of sales transactions for end-of-day reports.
- Conducted regular audits of cash drawers to ensure compliance with company policies.
- Monitored equipment functionality, reporting malfunctions to management for prompt repairs.
- Processed cash, credit card, debit card payments for lottery ticket purchases.
- Confirmed winners' eligibility through validating identification documents.
Caregiver
Open system
Pittsburgh, Pennsylvania
01.2021 - 01.2022
- Assisted clients with daily living activities and personal care needs.
- Communicated effectively with families regarding client care and wellbeing.
- Maintained a clean and safe environment for clients at all times.
- Monitored client health and reported changes to medical staff promptly.
- Provided companionship and emotional support to enhance client quality of life.
- Collaborated with interdisciplinary teams to ensure comprehensive care delivery.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Improved patient outlook and daily living through compassionate care.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Reported concerns to nurse supervisor to promote optimal care.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
Personal cade aid
Evergreen
Washington, PA
09.2015 - 03.2016
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted clients with daily living activities and personal hygiene needs.
- Communicated effectively with family members about client health and needs.
- Documented daily care activities and reported any changes in client condition.
- Helped clients engage in social activities to promote mental stimulation and joy.
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Provided companionship and emotional support to elderly clients.
- Developed strong relationships with clients based on trust and respect.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Improved patient outlook and daily living through compassionate care.
- Provided emotional support during end-of-life transitions.
- Adhered to all applicable laws, regulations, policies, procedures and standards related to eldercare services.
- Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
- Built strong and trusting rapport with clients and loved ones.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Maintained cleanliness in designated areas using appropriate cleaning supplies and equipment.
- Followed safety protocols to ensure a safe working environment for all staff.
Sales Clerk seasonal
Kmart, Sears Holding
Wellborn, PA
10.2014 - 12.2015
- Assisted customers with product selection and answered inquiries effectively.
- Operated point-of-sale systems to process transactions accurately.
- Maintained product displays, ensuring cleanliness and organization at all times.
- Handled inventory management, restocking shelves as needed throughout the day.
- Processed customer transactions efficiently and accurately at busy retail store.
Retail Sales Associate
Dollar General
Washington, Pa
01.2014 - 12.2015
- Assisted customers with product selection and answered inquiries.
- Stocked shelves and organized merchandise for easy access.
- Operated cash register and processed customer transactions efficiently.
Telephone Interviewer
CCI
Washington, Pennsylvania
05.2013 - 09.2015
- Conducted telephone interviews to gather data for research projects.
- Recorded responses accurately in data collection software.
- Maintained confidentiality of sensitive information during interviews.
- Provided feedback to improve interview techniques and efficiency.
- Conducted site surveys to assess land and property boundaries.
Skills
- Cleaning techniques
- Waste disposal
- Sanitation procedures
- Inventory management
- Deep cleaning
- Time management
- Team coordination
- Client relationship management
- Safety compliance
- Effective communication
- Problem solving
- Attention to detail
- Emotional support
- Customer-oriented
- Teamwork
- Bathroom cleaning
- Chandelier cleaning
- Closet detailing
- Customer service
- Cleaning and organizing
- Dusting
- Hospitality background
- Commercial and residential cleaning
- Hardworking
- Focused and detail-oriented
- Customer feedback management
- Dusting furniture
- Multitasking and organization
- Folding clean laundry
- Vacuuming and sweeping
- Window cleaning
- Washing windows
- Restroom detailing
References
References available upon request.
Timeline
Housekeeper/EVS
Presbyterian seniorcare network
05.2025 - Current
Elderly Caregiver
Visiting Angles
07.2024 - 09.2025
Caregiver
Open system
01.2021 - 01.2022
Supervisor/Restaurant Team Member
Sheetz inc
02.2016 - 06.2024
Personal cade aid
Evergreen
09.2015 - 03.2016
Sales Clerk seasonal
Kmart, Sears Holding
10.2014 - 12.2015
Retail Sales Associate
Dollar General
01.2014 - 12.2015
Telephone Interviewer
CCI
05.2013 - 09.2015