Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Miriam Kim

San Diego,CA

Summary

Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various

Overview

27
27
years of professional experience
1
1
Certification

Work History

Property Management

MIK Management
03.2003 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.

Master Teacher

Kum Kwan Preschool
09.1996 - 11.2017
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Incorporated multiple types of teaching strategies into classroom.
  • Developed and administered tests for students to measure academic proficiency and understanding.
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Planned and implemented integrated lessons to meet national standards.
  • Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.

Casheir

Fam Mart
03.2010 - 08.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Tallied cash drawer at beginning and end of each work shift.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Processed refunds and exchanges in accordance with company policy.

Barista, Cashier

Cafe Hue
09.2008 - 02.2010
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Answered questions about store policies and addressed customer concerns.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.

Waitress

Jin Sang Shuba Shaba
06.2001 - 01.2004
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Provided recommendations on menu items and upsold food and drinks to increase sales.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Processed orders and sent to kitchen employees for preparation.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Inspected dishes and utensils for cleanliness.
  • Checked guests' identification before serving alcoholic beverages.

Hostess

Jasmine Restaurant
05.1997 - 04.1999
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

Bachelor of Science - Child And Family Development

San Diego State University
San Diego, CA
06.2006

Skills

  • Inspecting Properties
  • Tenant Relations
  • Sales and Marketing
  • Scheduling Repairs
  • Effective Planning
  • Tenant Improvements
  • City and County Regulations
  • Rent Collection
  • Property Tours
  • Tenant Screening
  • Strong Negotiation Abilities
  • Tenant and Eviction Laws
  • Great Planning Skills
  • Building Operations
  • Rental Pricing Strategies
  • Leasing and Sales
  • Budget Analysis Procedures
  • Property Marketing and Promotion
  • Knowledge of State Name] Real Estate Laws
  • Commercial Property
  • Preventive Maintenance
  • Security Deposit Refunds
  • Lease Renewals
  • Investment Properties
  • Preparing Property Agreements
  • Equipment Replacement
  • Landscaping and Grounds Maintenance
  • Maintenance Knowledge
  • Mortgages and Loans
  • Property Showing
  • Microsoft Office

Accomplishments

  • Maintained 100% or higher occupancy rate for entire length of employment.

Certification

  • Licensed in Real Estate
  • Preschool Master teacher certification

Languages

English
Native or Bilingual
Korean
Native or Bilingual

Timeline

Casheir

Fam Mart
03.2010 - 08.2015

Barista, Cashier

Cafe Hue
09.2008 - 02.2010

Property Management

MIK Management
03.2003 - Current

Waitress

Jin Sang Shuba Shaba
06.2001 - 01.2004

Hostess

Jasmine Restaurant
05.1997 - 04.1999

Master Teacher

Kum Kwan Preschool
09.1996 - 11.2017

Bachelor of Science - Child And Family Development

San Diego State University
Miriam Kim