Deanna Minard
Saint Charles,IL
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs. Responsible Property Manager committed to ensuring safe and comfortable environment for residents as well as advocating for needs of building board. Seasoned Job Title bringing proven skills in negotiating, preparing and finalizing Type agreements. Meticulous, well-organized and decisive field professional skilled at cultivating and deepening productive relationships with owners, companies and agency representatives. Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success.
Overview
16
16
years of professional experience
Work History
Property Management Assistant
Fort Meyers RV Resort
Fort Myers, Florida
07.2021 - 10.2023
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Handling of personal information
- Organize files,billing, accounts receivable and out
- Planning of community activities
Customer Service Representative
Illinois Secretary Of State
Elgin, IL
06.2007 - 07.2018
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Provided primary customer support to internal and external customers.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Reinstated driver's license
- Worked with Undocumented clients with personal information to establish identification and driver's license.
- Daily accounts and deposits
Education
High School - A
Saint Charles East
Saint Charles, IL05.1986
Skills
- Property Management Software Understanding
- Sales and Marketing
- Tenant Relations
- Tenant Improvements
- Great Planning Skills
- Property Tours
- Leasing and Sales
- Effective Planning
- Strong Negotiation Abilities
- Scheduling Repairs
- Inspecting Properties
- Tenant Screening
- Rent Collection
- Preventive Maintenance
- Lease Renewals
- Administrative Support
- Accounting Operations
- True Team Player
- Preparing Property Agreements
- Exceptional Oral and Written Communication Skills
- Safe Work Practices
- Maintenance Knowledge
- Property Showing
- Collect Payments
- Staff Coordination
- Manage Rentals
Accomplishments
- Obtained 50 contracts for capital improvements in 3 months.
Additional Information
Willingness to to continued Education.
Willingness to become a Illinois license residential leasing agent as soon as possible.
Timeline
Property Management Assistant
Fort Meyers RV Resort
07.2021 - 10.2023
Customer Service Representative
Illinois Secretary Of State
06.2007 - 07.2018
High School - A
Saint Charles East
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