Darcy Colvert
Nashville,TN
Summary
Organized Property Management Assistant looking to tackle new responsibilities. Adept at reviewing and addressing concerns, resolving issues with guests in calm and professional manor, and providing reliable customer service.
Overview
3
3
years of professional experience
Work History
Property Management Assistant (Remote)
UNWIND Luxury Vacations
06.2023 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Promptly responded to tenant complaints and concerns for over 30 properties.
- Verified expenses for guests and handled questions accordingly.
Child Care Provider
ChildCare Solutions
11.2021 - Current
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Encouraged children to develop healthy, social, and emotional skills.
Hostess
Fleming’s Prime Steakhouse
11.2022 - 06.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Barista
District Coffee
03.2021 - 10.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Cleaned counters, machines, utensils, and seating areas daily.
Education
Bachelor of Science - University Studies, Psychology Concentration
Lipscomb University
Nashville, TN05.2023
Skills
- Property Management Software Understanding
- Customer Relations
- Professional Telephone Demeanor
- Managing Multiple Tasks
Timeline
Property Management Assistant (Remote)
UNWIND Luxury Vacations
06.2023 - Current
Hostess
Fleming’s Prime Steakhouse
11.2022 - 06.2023
Child Care Provider
ChildCare Solutions
11.2021 - Current
Barista
District Coffee
03.2021 - 10.2022
Bachelor of Science - University Studies, Psychology Concentration
Lipscomb University
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