MIRIAM OKAN SOWAH
HOMEWELL CARE SERVICES
Mansfield,TX
3
Certifications
16
years of professional experience
Caregiver supporting patients, visitors, and healthcare staff in fast-paced care settings. Delivers greeting, question handling, concern resolution, and service coordination while following safety, dietary, and facility rules with consistency. Maintains clean, stocked work areas and builds calm rapport with diverse patients through respectful communication.
Work History
Caregiver
4 Years 2 Months- Support 10 patients daily with courteous assistance, comfort, and responsive help in a high-volume care setting.
- Follow facility rules, safety standards, and dietary guidelines with accuracy and consistent attention to patient needs.
- Communicate clearly with staff to resolve service issues and report concerns promptly.
- Maintain clean, organized service areas and keep supplies stocked to support smooth daily operations.
Customer Service Representative (Patient Services)
2 Years 6 Months- Handled [number] patient check-ins daily, supporting front-desk flow and basic paperwork in a busy medical facility.
- Greeted patients, visitors, and vendors, provided directions, and answered questions at the front desk.
- Verified patient information, maintained confidentiality, and followed facility policies and procedures.
- Worked closely with clinical staff to support smooth patient flow, timely service, and an organized waiting area.
Warehouse / Customer Support Associate
8 Years 9 Months- Sorted, organized, processed, and handled materials accurately to support daily warehouse operations.
- Followed company procedures, safety guidelines, and quality standards to maintain a reliable work environment.
- Worked with team members and supervisors to complete daily tasks on time and resolve issues quickly.
Education
Secondary School Certificate
TARRANT COUNTY COLLEGE (SOUTHEAST CAMPUS)
Skills
Customer service and guest assistance
Time management in busy environments
Verbal and written communication
Attention to detail and organization
Safety awareness and policy compliance
Infection control
HIPAA compliance
Activities of daily living assistance
Patient mobility assistance
Vital signs monitoring
EHR documentation
Patient intake processing
Personal Information
Title: TEAM MEMBER
Certification
2019 - 2019
Timeline
Caregiver
HOMEWELL CARE SERVICES
08.2022 - CurrentRead More
Customer Service Representative (Patient Services)
TRUSTED MEDICAL CENTERS
01.2020 - 07.2022Read More
Warehouse / Customer Support Associate
ALAN RITCHEY
03.2011 - 12.2019Read More
TARRANT COUNTY COLLEGE (SOUTHEAST CAMPUS)
TARRANT COUNTY COLLEGE (SOUTHEAST CAMPUS)
Read More
MFAMTSIMAN GIRLS SECONDARY SCHOOL
Secondary School Certificate
Read More