Miriam Ortega
Brawley,CA
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
4
4
years of professional experience
Work History
CSR, Sales
Fred Loya Insurance
Brawley, California
05.2025 - Current
- Provided support to customers via phone, email, and chat channels.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Updated databases with new and modified customer data.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
Behavior Technician
ABS kids
El Centro , CA
05.2024 - 08.2024
- Provided direct behavioral intervention services to children with autism spectrum disorder and other developmental disabilities.
- Conducted functional assessments, collected data, and implemented behavior plans based on assessments.
- Developed individualized treatment plans for each client that included goals and objectives.
Cashier
City of Brawley
Brawley, CA
06.2022 - 08.2024
- Greeted customers and answered any questions they had about the pool and rules.
- Operated cash register efficiently and accurately, processed payments by cash.
- Counted money at the end of the shift.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Maintained cleanliness of outside pool, including floors, taking out, and picking up trash.
- Maintained orderly appearance of entrance.
Education
High School Diploma -
Brawley Unioin High School
Brawley, CA06-2021
Certificate - Behavioral Technician
ABS Kids
OnlineSkills
- Intervention management
- Behavior Modification Techniques
- Behavioral conditions
- Functional Behavior Assessments
- Case Management
- ABA techniques
- Social Skills Development
- Data Collection
- Documentation skills
- Appointment Setting
- Cash handling experience
- Creative Thinking
- Quick Thinking
- Friendly, Positive Attitude
- Flexible and Adaptable
- Teamwork and Collaboration
Languages
Spanish
Native/ Bilingual
Timeline
CSR, Sales
Fred Loya Insurance
05.2025 - Current
Behavior Technician
ABS kids
05.2024 - 08.2024
Cashier
City of Brawley
06.2022 - 08.2024
High School Diploma -
Brawley Unioin High School
Certificate - Behavioral Technician
ABS Kids