Miriam Potter
44004 Sheldon CT,CA
Summary
Goal-oriented Team Manager dedicated to meeting team performance objectives and achieving set targets. Offering 13 years of extensive leadership experience in Costco. Committed individual well-versed in providing thorough training, setting team goals and developing innovative strategies. Superb oral and written communication skills paired with excellent time management and leadership abilities. Seeks every opportunity to drive change and move company forward with highly qualified and effective workforce.
Overview
9
9
years of professional experience
Work History
Assistant Warehouse Manager
Costco
2021.05 - Current
- Implement new initiatives and policies and achieve benchmarks for production, quality and safety. Responsible for teaching and maintaining the Costco culture, core values and ethics.
- Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
- Understanding of all areas of the business operations fresh foods, merchandising, fleet, picking and fulfillment.
- Responsible for the operation of the location in the absence of the location manager.
Fulfillment Staff Manager
Costco
2021.01 - 2021.05
- Develop, counsel, train and direct area managers/supervisors and other department personnel.
- Kept employees operating productively and working on task to meet business and member needs.
- Review department sales,schedules,and productivity figures. Develop ways to improve efficiency.
- Communicate with warehouse management, receiving , merchandise, picking, buyers and vendors.
Merchandising Manager
Costco
2020.01 - 2021.01
- Review Department sales, schedules, and productivity figures. Developed and implemented sales and merchandising plan for warehouse.
- Communicated with buyers, receiving department,warehouse management, and inventory auditor regarding quantity, status,price,delivery, and promotion of merchandise.
- Observed employee performance to ensure best merchandising practices, procedures and standards were followed.
- Established weekly goals and communicated performance expectations during team meetings to optimize sales.
- Optimized store displays and appearance via strategic merchandising.
Fleet Manager
Costco
2019.03 - 2021.01
- Maintained DOT equipment inspection files, reviewed drivers vehicle inspection reports for problems, took inventory of equipment, and arrange preventative maintenance and repairs.
- Maintained all licenses, certifications, and testing in good standing.
- Performed follow alongs and ride alongs.
- Assisted with Fleet dispatch.
- Routed
- Coordinated safety meetings to educate employees on best practices to mitigate hazard opportunities.
- Completed projects by effectively delegating tasks and overseeing employee performance.
Administrative/ Front-End Manager
Costco
2017.06 - 2019.03
- Coordinated acquisitions, oversaw the repair and maintenance of office and facility equipment.
- Monitored the departments process and paperwork to ensure department procedures were followed. Maintained warehouse procedures books. Reviewed warehouse audits by department.
- Oversaw safety meetings and implemented in-house safety programs.
- Tracked warehouse budget. Oversaw expenses, Sales audit and Payroll.
- Communicated best practices among employees to align efforts and goals.
- Resolved member service issues by finding immediate solutions, increasing member confidence and decreasing escalations.
Marketing Manager
Costco
2015.02 - 2017.03
- Developed and implemented marketing plan to meet membership goals and increase sales.
- Attended community events, trade shows, chamber of commerce, meetings, and local charity events to ensure excellent community relations.
- Ensured prompt and courteous member service.
- Oversaw the membership department.
- Did schedules, developed employees, trained and ran one of the most successful marketing departments the LA region.
Skills
- Process Implementation
- Policy and Program Development
- Critical Thinking
- Time Management
- Decision Making
- Verbal and Written Communication
- Budget Planning
- Problem Resolution
- Approachable
Languages
Spanish
Native or Bilingual
Timeline
Assistant Warehouse Manager
Costco
2021.05 - Current
Fulfillment Staff Manager
Costco
2021.01 - 2021.05
Merchandising Manager
Costco
2020.01 - 2021.01
Fleet Manager
Costco
2019.03 - 2021.01
Administrative/ Front-End Manager
Costco
2017.06 - 2019.03
Marketing Manager
Costco
2015.02 - 2017.03