Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Miriam Romanes

Miami,USA

Summary

Highly reliable, strong administrative background, communication and organizational skills. Demonstrated leadership aptitude, self-starter, strong work ethics and investigative skills with attention to detail. Computer literate. Committed to meeting deadlines with quality work in a timely fashion. Authorized to work in the US for any employer

Overview

35
35
years of professional experience

Work History

Executive Retail Sales Assistant

Heinemann Americas, Inc.
Coral Gables, USA
10.2021 - Current
  • Manage daily Sales, and Settlement Reports
  • Maintain executive calendars, book appointments, meetings, and conferences.
  • Book flight/hotel/transportation for Executives
  • Accounts payable
  • Order Supplies for Ships/Office
  • Process ship visits, sailings, RCCL, and CCL brands.
  • Book Virtual Brand Trainings for Ships
  • Process Crew Payroll
  • Event Planning
  • Handle Customer Service for ship returns and refunds
  • Handling correspondence, including emails, and memos.
  • Organizing and maintaining files and records.
  • Manage various sales reports.

Executive Personal Assistant

Carnival Corporation
Doral, USA
05.2002 - 12.2020
  • Scheduled Crew Members accordingly on all Brands depending on OPS needs
  • Booked flight/hotel/transportation/Visa letters/Port Agent for Crew Members
  • Inspect non-joining crew members who were originally scheduled accordingly.
  • Assisted Immigration/CBP with crew member issues
  • Handled Company Monthly Visa Charges for Crew Members
  • Processed all pay increases (promos, annual, acting positions etc.) for crew members
  • Managed Medical/Personnel files
  • Task Management: Assist with personal tasks, such as appointment scheduling and event planning.
  • Confidentiality: Maintain discretion and confidentiality regarding personal and professional matters

Office Manager

Odimo, Incorporated
Sunrise, USA
01.1998 - 04.2002
  • Handled incoming/outgoing calls
  • Schedule meetings and conferences in respective calendars
  • Coordinated Business/Personal Travel/Hotel/Transportation accordingly
  • Managed Legal files and greeted clients
  • Plan and coordinate corporate luncheons
  • Handled Ordering of all Company Supplies (office, kitchen, phones etc.)
  • Producing reports and presentations as needed
  • Reconciled company credit card visa accounts monthly

Customer Service Representative

Barnett Bank
Miami, USA
01.1994 - 12.1997
  • Expanded territorial sales
  • Developed Excellence in Sales training course
  • Corresponded with customers

Customer Service Agent

Citibank, FSB
Miami, USA
01.1991 - 12.1993
  • Managed Business/Personal accounts
  • Coordinated layout presentations as part of a cross-selling program
  • Assisted with problem solving account issues

Education

Associate's Degree -

Miami Dade Community College
Miami, FL
06-1995

Skills

  • Human resources
  • Financial report writing
  • Microsoft Excel
  • Writing skills
  • Leadership
  • Sales
  • Computer operation
  • Bookkeeping
  • Data entry
  • Balance sheet reconciliation
  • Microsoft Outlook
  • Budgeting
  • Communication skills
  • Research
  • Marketing
  • Calendar management
  • Customer service
  • Computer literacy
  • Proofreading
  • Accounting
  • Personal assistant experience
  • Microsoft Office
  • Accounts payable
  • Presentation skills
  • Organizational skills
  • Administrative experience
  • Management
  • Microsoft Word
  • Business management
  • Project management
  • Office manager experience
  • Account reconciliation
  • Accounts receivable
  • Filing
  • Event planning

Personal Information

Authorized To Work: US

Timeline

Executive Retail Sales Assistant

Heinemann Americas, Inc.
10.2021 - Current

Executive Personal Assistant

Carnival Corporation
05.2002 - 12.2020

Office Manager

Odimo, Incorporated
01.1998 - 04.2002

Customer Service Representative

Barnett Bank
01.1994 - 12.1997

Customer Service Agent

Citibank, FSB
01.1991 - 12.1993

Associate's Degree -

Miami Dade Community College

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